Technical Solutions Engineer - RAVN AI

| Chicago

iManage combines artificial intelligence with content and email management to free, secure, and understand information. Over 3000 companies and 1 million users worldwide rely on our market-leading software to share and protect their most valuable data. Our work is not always easy but it is ambitious and rewarding.

 

So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. In exchange, we’ll make sure the work you do here is worth doing. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. It’s how we find meaning in everything we do.

 

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

 

Being a Technical Solutions Engineer at iManage means…

 

You will play an influential role in the sales process....Solving a prospects’ business problem and building trust in our product and team are your two main goals.

 

You support both the demonstration and the trial phase of our software. For Extract an example is the “AI University”, a 2-day in-depth session where no stone is left unturned. Our opportunity to learn everything about a customer and the opportunities in their business. Their chance to get to grips with our solution and get tangible output at the end of it. You won’t go at this alone, we have dedicated consultants that take on most of the presentations. You will be expected to answer technical questions and work on technical challenges.

 

The iManage RAVN team is on a mission to help financial services firm, law firms and corporates to unlock knowledge from within their documents. Putting the firm knowledge and expertise in the hands of every user, so they can bring the best of the firm to every interaction. We do this using the latest cutting-edge ML technology and with a highly-skilled, dynamic team. We are building this team out and are on the lookout for someone to help us grow our business.

 

Responsibilities:

  • Build systems that help demonstrate the value of core AI and Search software platforms
  • Contribute to product roadmap and assist in the development of new AI models and scenarios
  • Act as a conduit to interpret customer scenarios into technological outcomes, both externally and internally
  • Manage and respond where appropriate to all key technical deliverables of the sales cycles i.e. RFPs, RFIs, Security Questionnaires, Demos, POCs, Integration solutioning
  • Engage with technical equivalents (IT Architects, Infrastructure Specialists, Program Managers) in customers and prospects to ensure technical validation is assured
  • Presenting key technical components/architecture of the software stack
  • Attend and demonstrate iManage RAVN solutions at field events, such as conferences and trade shows
  • Perform channel enablement for all our partners

Requirements:

  • Undergraduate Degree required (or equivalent) 
  • Have an aptitude to learn new technologies and familiar with at least one of the following; Python, Java/Scala, Go, PHP, Rust, HTML, JS orCSS
  • Excellent business communication, organizational and project management skillset
  • Excellent time management and decision-making skills

Beneficial would be:

  • Educational or professional working experience within the legal or financial fields and understanding of working processes in these industries

Personal Attributes needed are:

  • Optimistic and high energy – what we are doing is difficult and we need people whose energy motivates those around them and never lets barriers get in their way
  • Confident & being able to think on your feet – during a sales cycle many things are thrown your way to solve. Our customers need to trust you and you need to be able to advise them clearly on what route to follow.

Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/

 

Read Full Job Description

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases

Location

Located a short walk from Chicago's major train stations and transit lines. Not to mention just down the street from West Loops trendiest restaurants!

An Insider's view of iManage

How would you describe the company’s work-life balance?

When it comes to work-life balance, life comes first, and our company knows this. It's great that I can take the time I need off to enjoy the "life" side.

Dave

Business Development

How do you collaborate with other teams in the company?

We have a very open environment and believe ideas can come from anyone independent of seniority. We are constantly learning and evolving as an organization, and encourage our teams to have a deep hunger for learning. We are constantly innovating and introducing new mechanisms to improve efficiency through machine learning and AI and concepts.

Mohit

CTO

How does the company support your career growth?

iManage supports career growth by providing opportunities to move within the organization to learn other parts of the business. Career growth presents itself in opportunities to engage in process improvement and the ability to lead and take responsibility for initiatives within my department

Jacqueline

Cloud Services

What is your vision for the company?

Our mission is to create a workplace that enables our employees to thrive and be happy. An environment where they can be their best selves, to grow professionally and intellectually. You are able to learn and try new ways of doing things; for example leveraging the latest technologies and applying them to solve interesting problems for our clients.

Neil

CEO

How do your team's ideas influence the company's direction?

Employees are given the freedom to expand and define their role. Everyone has their personal brand, and you can actually see how each individual plays an important part in our continued growth.

Grace

Program Manager

What are iManage Perks + Benefits

iManage Benefits Overview

Compensation and Benefits:
We offer competitive salaries based on market data. Our benefits include Health/Vision/Dental/Life insurance, 401k matching, performance bonuses, flexible working environment, and generous PTO.

Company Culture:
We have a collaborative open floor plan, casual dress code, company outings and team activities, happy hours, and offer commuter benefits!

Opportunity to learn new skills:
We're working with the latest tech, and you have the opportunity to work with the best and brightest. We offer training & development, lunch and learns, and constantly invest in our people. We also support getting qualifications and networking.

And More...
- Centrally located offices just short walks from major transit stations!
- We are in rapid growth stages, expanding FAST with no plans to slow down soon!
- Free snacks, breakfast on M/F, drinks + beer/wine
- Game room + Ping Pong table

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
iManage offers pre-tax commuter benefits for all employees
Company Outings
Game Room
iManage's game room is filled with Ping Pong, Foosball and many board games. Play at your own risk; The ping pong table gets COMPETITIVE!
Stocked Kitchen
Some Meals Provided
Every Monday and Friday we bring in breakfast for the office. Monday and Tuesday fresh fruit is delivered!
Happy Hours
Professional Development Benefits
Job Training & Conferences
Every year we set aside a budget for each department to spend on further education and development opportunities. Continuous learning is core to who we are!
Lunch and learns
More Jobs at iManage30 open jobs
All Jobs
Dev + Engineer
Operations
Product
Project Mgmt
Sales
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago