Senior AI/ML Engineer

| Chicago, IL, USA | Hybrid
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You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
An individual contributor role that provides a high level of leadership and expertise in building Artificial Intelligence and Machine Learning (AI & ML) platforms and enabling AI/ML solutions for financial services and insurance. With a focus on accountability and integrity, this role will take initiative to deliver high-quality solutions that meet the business needs of CNA. The role will be responsible for developing data into usable information to create automated analytics solutions.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  • Builds out AI & ML capabilities in conjunction with data scientists and other key stakeholders to drive business value.
  • Productionizes and operationalizes predictive models which leverage machine learning and advanced data analysis techniques.
  • Designs and builds data science platforms and model deployment pipelines to scale AI & ML engines in a cloud environment.
  • Delivers well-styled, well-tested, and maintainable code in Python, R or Java.
  • Cultivates innovation by proactively proposing new ideas to deliver business value more effectively.
  • Identifies the right combination of tools and frameworks to turn a business problem into an analytics solution.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Supports the evolution of CNA application development processes and standards.

May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills, Knowledge & Abilities

  • Strong experience rapidly deploying AI & ML solutions to production in a DevOps environment. Expertise in building machine learning platforms and data pipelines at scale.
  • Strong coding fluency in Python, R, or Java, with knowledge of object-oriented design principles for larger-scale development
  • Experience with Kubeflow, Airflow or other workflows; Docker containerization; and managed Kubernetes systems
  • Experience with large data sets and distributed computing (Spark).
  • Strong interpersonal and communication skills. Ability to articulate workflows and ability to describe the logic and implications of a complex model to non-technical audiences.
  • Proficient in data visualization tools (e.g., Looker, Power BI).
  • Proficient in data preprocessing and cleaning techniques. Ability to create compelling visualizations to communicate insights.
  • Strong data analytical skills. Familiar with major machine learning algorithms.
  • Solid experience managing diverse data sources, including preprocessing, cleansing, and verifying the integrity of data to develop data marts for data science use cases and machine learning applications.
  • Strong interpersonal skills; ability to work independently as well as in a team and a highly matrixed environment.
  • Experience in cloud computing platforms. Google Cloud Platform preferred.

Education & Experience

  • Bachelor's Degree in Computer Science, Engineering, Mathematics, Computational Statistics, Data Science or related technical field or equivalent; Master's Degree preferred.
  • Typically 5+ year's work experience in Artificial Intelligence or Machine Learning.
  • At least 1-2 years of experience developing, testing, and deploying larger scale software solutions.
  • Experience in machine learning, deep learning, information retrieval, natural language processing or data mining preferred.
  • Experience in ETL/ELT and data visualization.
  • Applicable certifications preferred.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .

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Technology we use

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Located in the heart of the loop, CNA’s headquarters are at 151 N Franklin. With close proximity to both L and Metra stations.

An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How does the company support your career growth?

Throughout my five-year career, I’ve seen CNA value creating thinking and continuous learning. My managers actively encourage me to pursue rewarding professional development opportunities. Those opportunities have had a direct impact on my career growth. At CNA, the opportunities are endless and your career aspirations matter.

Alaina Cole

Underwritting Specialist

What unique initiatives do you have that encourage innovation?

We have an Innovation program and team that designs processes to encourage creative thinking and capture ideas across CNA. In addition to collaborating with and learning from world-class technology partners, we also host events such as our Innovation Summit and Hackathon, which bring winning competition ideas to life in real products and services.

Keith Zhang

Architecture Consulting Director

What's the biggest problem your team is solving?

A primary focus of my team is reducing the time-to-market associated with machine learning models. By leveraging cutting-edge cloud services and streamlining processes, we’re enhancing the model development lifecycle. That enhancement allows us to use efficient, effective predictive analytics when making business decisions.

Ryan Gulden

Senior AI/ML Engineer

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available

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