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Salesforce

Senior Art Director, Events & Experiences Creative

Posted One Month Ago
In-Office
Chicago, IL, USA
143K-217K Annually
Senior level
In-Office
Chicago, IL, USA
143K-217K Annually
Senior level
Lead art direction for large-scale events, designing footprints and attendee journeys, translating brand strategy into physical experiences. Mentor designers, ensure production-ready deliverables, maintain quality control, direct environmental copy, present to senior stakeholders, and travel extensively to oversee on-site execution and real-time creative decisions.
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Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Team

The Global Brand & Creative team within Marketing is responsible for our brand and marketing creative. From building brand awareness campaigns to designing experiences like Dreamforce, our multi-faceted team does it all. We are a collection of thinkers, makers and doers, whose sole purpose is to bring the brand to life across our incredible portfolio of work. Within this team, the Events & Experiences Creative function is responsible for how Salesforce shows up in physical spaces — from flagship events and trade shows to brand partnerships, activations, and executive experiences.

About the Role

Salesforce is looking for a Senior Lead, Art Direction to bring creative leadership and hands-on craft to our events portfolio. This is a leadership role for someone who can set a clear art direction vision and then get in the trenches to make sure it's executed flawlessly — from first concept to final install.
You're fluent in event design and know how to translate brand identity into physical space, but you also carry real brand design chops, so nothing you ship ever feels off-brand or half-finished. You know how to design a footprint and map a user journey through it, and you can direct copy so the narrative holds together from entrance to exit. You have an obsessive attention to detail, a strong point of view, and the ability to turn strategy into experience — taking an abstract brief and making it walkable, tangible, and on-brand.
This role travels. You'll be on-site for major events, overseeing design execution and setup in real time, catching what needs catching, and making the calls that keep the work true to the vision when reality gets messy.

What You'll Do
  • Set and own the art direction vision for assigned events, ensuring every touchpoint — environmental graphics, signage, stage design, activations — reflects a cohesive, on-brand story
  • Design event footprints and map user journeys, choreographing how attendees move through and experience a space from arrival to departure
  • Translate strategy into experience — turning a marketing or brand strategy into a tangible, well-paced physical narrative
  • Direct copy across environmental and wayfinding touchpoints to ensure the event narrative holds together from entrance to exit
  • Lead and mentor a team of designers and art directors, providing hands-on creative direction and a consistent bar for craft
  • Partner with brand design, copy, producers, and strategists to translate concepts into production-ready creative
  • Maintain strict quality control across all design deliverables, catching inconsistencies and detail issues before they reach production
  • Travel to events to oversee on-site design execution and setup, making real-time creative and production calls
  • Present creative direction and rationale to senior stakeholders, building alignment across cross-functional partners
  • Manage multiple concurrent event programs, balancing creative ambition against production timelines and budgets
What Experience You Have
  • 8+ years of design/art direction experience, with a portfolio spanning event design and brand design
  • Demonstrated experience designing event footprints and user journeys for large-scale activations
  • Proven experience leading and mentoring designers or art directors
  • Deep fluency in environmental and spatial design — stage design, signage, wayfinding, large-format production
  • Strong brand design background, with an eye for how identity systems translate into physical space
  • Experience directing copy or working closely with copywriters to shape a cohesive event narrative
  • A track record of translating strategy into experience — turning briefs into tangible, on-brand spaces
  • Meticulous attention to detail and a track record of maintaining quality under tight deadlines
  • Confident presenter, comfortable pitching and aligning senior stakeholders
  • Willingness and ability to travel extensively to oversee on-site event design and setup
  • Expert proficiency in Adobe Creative Suite and Figma; familiarity with 3D/rendering tools is a plus
  • B2B and/or tech experience is a strong plus
You Are Excited About This Role Because:
  • You love leading a team just as much as you love pulling the details tight yourself
  • You get energized turning a strategy brief into a space people actually walk through and feel
  • You have zero tolerance for sloppy execution and take pride in catching what others miss
  • You want ownership over the full arc — from footprint and narrative to the last piece of tape on the floor
We Are Excited About You Because:
  • You bring both leadership and craft — you set the bar and then help clear it yourself
  • You think in journeys and narratives, not just visuals
  • You're calm under pressure and decisive when things go sideways on-site
  • You have an eye for brand and space, and you know how to marry the two

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Salesforce Chicago, Illinois, USA Office

111 W Illinois St, Chicago, IL, United States, 60654

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