Senior Benefits Administrator

Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

The Senior Benefits Administrator is responsible for the advanced, independent administration and ongoing management of the company’s employee benefits programs, including health and welfare plans, retirement programs, leave of absence administration, and related policies. This role exercises discretion and independent judgment in the interpretation and application of benefit plan provisions and regulatory requirements, ensuring compliance with applicable federal and state laws.

Responsibilities

• Manage assigned employee benefit programs including health and welfare plans, voluntary benefits, and retirement plans in alignment with plan parameters, enrollment, and regulatory requirements

• Provide tier two benefits resolution and support for employees

• Serve as liaison between third‑party benefit vendors and employees by advising on eligibility, coverage, and benefits matters and resolving escalated issues or enrollment corrections

• Audit and analyze employee benefit changes in payroll systems and with third‑party vendors

• Identify and recommend enhancements to benefits websites, content, and third‑party benefit links

• Assist with coordination, facilitation, and communication of open enrollment activities

• Compile and maintain benefits records including required documentation and state or court forms

• Train and mentor benefits specialists and delegate tasks as appropriate

Qualifications

• Education Requirements: Associate degree (or equivalent experience)

• Experience Requirements: 3–5 years experience in relevant field

• Travel requirement: No travel requirements

Supervisor Responsibility

Direct Reports: This position does not have supervisory responsibilities for direct reports

Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Required Knowledge and Skills

• Working knowledge of employee benefits regulations and compliance requirements

• Advanced understanding of benefit plan administration and trends

• Knowledge of health and welfare and retirement benefit programs

• Strong interpersonal and communication skills

• Analytical and problem‑solving capabilities

• Proficiency with office productivity tools including spreadsheets, word processing, and presentations

• Experience with human resources information systems

Environmental & Physical Requirements

Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Job Duties

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

Job Will Remain Open Until Filled

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The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

• Manage assigned employee benefit programs including health and welfare plans, voluntary benefits, and retirement plans in alignment with plan parameters, enrollment, and regulatory requirements

• Provide tier two benefits resolution and support for employees

• Serve as liaison between third‑party benefit vendors and employees by advising on eligibility, coverage, and benefits matters and resolving escalated issues or enrollment corrections

• Audit and analyze employee benefit changes in payroll systems and with third‑party vendors

• Identify and recommend enhancements to benefits websites, content, and third‑party benefit links

• Assist with coordination, facilitation, and communication of open enrollment activities

• Compile and maintain benefits records including required documentation and state or court forms

• Train and mentor benefits specialists and delegate tasks as appropriate

Qualifications

• Education Requirements: Associate degree (or equivalent experience)

• Experience Requirements: 3–5 years experience in relevant field

• Travel requirement: No travel requirements

Supervisor Responsibility

Direct Reports: This position does not have supervisory responsibilities for direct reports

Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Required Knowledge and Skills

• Working knowledge of employee benefits regulations and compliance requirements

• Advanced understanding of benefit plan administration and trends

• Knowledge of health and welfare and retirement benefit programs

• Strong interpersonal and communication skills

• Analytical and problem‑solving capabilities

• Proficiency with office productivity tools including spreadsheets, word processing, and presentations

• Experience with human resources information systems

Environmental & Physical Requirements

Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Job Duties

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.