Senior D365 Business Analyst

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA. 

THE POSITION:

The Senior D365 Business Analyst is a senior functional leader and subject matter expert for Microsoft Dynamics 365 Finance & Operations (D365 F&O), with a primary focus on Project Management & Accounting (PMA).This role partners with Finance, Project Accounting, Operations, and technology teams to translate business requirements into scalable D365 solutions. The position leads functional design, configuration, testing, UAT, upgrades, and production support while driving continuous improvement and maximizing the value of the ERP platform.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as the senior functional SME for D365 Project Management & Accounting, providing guidance on functionality, configuration, and best practices.
• Partner with business stakeholders to gather requirements, assess processes, identify gaps, and design scalable solutions using standard D365 functionality wherever possible.
• Lead end-to-end project accounting processes, including project setup, contracts, funding, budgets, costing, time and expense, billing, revenue recognition, WIP, invoicing, and project close.
• Ensure effective integration of PMA with General Ledger, Accounts Receivable, Accounts Payable, Procurement, reporting, and other business processes.
• Support complex project financial requirements including funding rules, billing, posting profiles, project categories, pricing, allocations, and financial dimensions.
• Lead functional solution design and configuration, and develop functional requirements for integrations, workflows, reports, and system enhancements.
• Partner with developers, architects, data teams, and external service providers to ensure solutions meet business requirements and D365 best practices.
• Provide senior-level production support, including issue triage, root cause analysis, configuration and data investigation, and resolution of complex functional issues.
• Lead SIT, regression testing, integration testing, and UAT, including test planning, defect management, validation, and business sign-off.
• Support D365 upgrades, releases, and new functionality, assessing business impacts and identifying opportunities for improvement.
• Partner with data and reporting teams to ensure project financial data is accurate, consistent, and fit for downstream reporting and analytics.
• Maintain functional documentation, process maps, SOPs, and knowledge materials while supporting governance and change management.
• Identify opportunities to improve efficiency, controls, automation, data quality, and user experience.
• Act as a trusted advisor and escalation point for Finance, Project Accounting, Operations, and other stakeholders.
• Provide guidance and mentorship to other Business Analysts and functional team members.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• 10+ years of experience with Microsoft Dynamics 365 Finance & Operations.
• Strong hands-on expertise with D365 Project Management & Accounting (PMA) is required.
• Strong understanding of project accounting and integration with core Finance processes.
• Demonstrated experience in functional analysis, requirements gathering, solution design, configuration, testing, UAT, and production support.
• Strong knowledge of Finance processes including GL, AR, AP, and financial dimensions.
• Experience with integrations, reporting, data, and downstream systems.
• Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills.
• Experience working with external implementation or managed service partners is an asset.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.  

Client Delight I own every client experience and its impact on results.  

Take Action I am empowered and empower others to act now.  

Grow Talent I own my development and invest in the development of others.   

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.  

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.  

Embrace Diversity I create an environment of awareness and respect.  

Always Innovate I am bold and creative in everything I do. 

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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