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Senior Director, New Year Readiness & Planning

| Chicago, IL, USA | Hybrid
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Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
The Sr. Director, New Year Readiness & Planning will help define and drive our strategic planning process inclusive of annual strategic GTM evolution projects. In this role you will be working directly with senior leaders across the organization to optimize our planning process, drive business transparency and insights, and partner with our GTM Anaplan team to drive automation. This results-oriented position will provide strategic, analytical and project management leadership while engaging with stakeholders across the business to drive enterprise-wide best practices. This role is responsible for building trust-based relationships and effectively collaborating with all GTM business partners.
What you get to do in this role: Drive the Evolution and Execution of our Strategic Planning Process

  • Orchestrate the New Year Readiness process across the business, ensuring on-time sales readiness each fiscal cycle.
  • Lead strategic programs, integrated into planning, that solve complex business problems and maximize company growth & productivity.
  • Drive change across the global sales organization, wearing multiple hats to drive results and maximize impact on the organization.
  • Work collaboratively across a cross-functional set of stakeholders ensuring alignment and commitment across all functions to stated outcomes.
  • Prepare presentations and recommendations for senior management review and field sales leadership.
  • Lead a focused team of direct reports that drive consistent engagement with stakeholders and development & execution of plans.
  • Balance multiple projects while providing clear thinking and excellent attention to detail in a dynamic work environment.
  • Partner across with various stakeholder to optimize the business inspection process and complete ad-hoc analysis and business cases.


Qualifications
In order to be successful in this role, we need someone who has:

  • 10 - 12 years of relevant GTM Strategy and/or Sales Planning experience.
  • Direct experience with strategic and annual planning, including translating to sales readiness.
  • Combination of consulting and operating experience as well as experience working with/supporting sales teams is required.
  • Proven track record of developing and developing global sales strategies, combination of direct sales and partner experience a plus
  • Excellent stakeholder management skills, ability to effectively communicate, collaborate and influence to the highest level in the organization.
  • Self-motivated, highly analytical, has a high degree of intellectual curiosity - enjoys challenging assignments.
  • Strong Story Telling Skills, able consolidate large data sets and extract the key points and relevant actions required.
  • Passion for collaborative culture, alignment with ServiceNow values, and ability to lead by example and with empathy.


Required Competencies:

  • Must have strong financial and analytical skills, including the ability to identify and define problems, collect and analyze data and develop substantiated conclusions
  • Proven collaboration and influence experience to drive large scale transformation and execution priorities
  • Superior attention to detail, while being able to think strategically and stay focused on the big picture
  • Ability to lead projects, handle objections and balance multiple tasks and priorities independently and effectively
  • Successful management of cross-functional teams to drive process analysis, improvement, and implementation
  • Excellent team player with demonstrated ability to work efficiently under multiple deadlines and changing priorities
  • Self-starter with a positive and solution-oriented mindset who thrives in fast-paced, high-growth environments
  • Excellent communication skills, both verbal and written, with strong presence in front of senior executives


Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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