Senior Implementation Manager, Office of Interoperability

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Are you ready to make a meaningful impact and build a career with purpose? Join the Interoperability team at Aetna, a CVS Health company.

As a Senior Implementation Manager, you will lead the deployment of EHR functionality and capabilities that support the electronic exchange of clinical data, with a strong emphasis on enabling and accelerating compliance with federal regulations. In this highly collaborative role, you will partner closely with providers, customers, internal stakeholders, and end users to ensure solutions meet business, clinical, and regulatory needs.

You will play a key role in shaping business and go‑to‑market strategies, working with vendor and DDAT partners to deliver technical enablement across multiple EMR platforms. As part of the Interoperability team, you will collaborate with Business, Clinical, Compliance, DDAT, Legal, and Vendor teams to deliver technologies and processes that advance our strategy for seamless clinical data exchange and meet all government requirements.

The ideal candidate is an experienced project manager with a strong track record of leading large, cross‑functional programs and deep knowledge of healthcare interoperability. Success in this role requires the ability to work independently, navigate ambiguity, and adapt to a fast‑changing environment.

Additional Responsibilities Include:

• Build business cases
• Collaborate with DDAT Product Owners in PI planning and execution
• Drive DDAT prioritization
• Identify gaps and recommend enhancements related to new and/or existing products, services and workflows based on broad view of the industry
• Track and report on spending and value metrics to ensure alignment to the portfolio
• Collaborates across the enterprise business segments with other functional managers to ensure workflow processes and interdependencies are identified and addressed
• Influences change to improve performance results, organization effectiveness, systems, quality and/or services
• Assists others to identify solutions to issues that negatively impact program and/or project plan
• Support evolving Interoperability needs and cross-functional initiatives as they arise

This role is a work from home/remote position and can be based anywhere in the United States

Required Qualifications

• 7-10 years or more of healthcare experience
• At least 3 years of experience as a Project Manager and/or Program Manager with a proven track record of managing complex projects
• Executive presentation skills and knowledge of PowerPoint
• Ability to effectively coordinate multiple projects simultaneously with competing priorities
• Demonstrated critical thinking and problem-solving skills
• Excellent oral and written communication skills

Preferred Qualifications

• Medicare, Medicaid or Individual Health Plan experience.
• Knowledge of federal regulations and compliance requirements for government business
• Process mapping and discovery experience

• Project Management Professional

Education

Bachelor's degree from an accredited college or equivalent work experience is required

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.