Senior Insights Analyst, Consumer/Telecom - Remote (PT/MT zone preferred)

Who We Are

Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.

Role Overview

Lead the development of insights and storytelling and own the data analysis and reporting phases of our work. Senior Insights Analysts are accountable for:

• Presenting insights that address the client or industry’s needs.
• Proper application of analytical techniques & tools
• Creating client-ready materials on time
• Sound process & integrity of insights

The Salary Range for this position is $67,500 - $90,000. If this is not the right level for you, please check out our other postings. This position is primarily remote; however, due to location of clients being primarily on the West Coast, candidates in the PT zone or MT zone will be given priority.

Responsibilities

• Contribute to the development of surveys/questionnaires to answer client objectives.
• Confirm data integrity and perform analysis to identify trends.
• Continuously monitor quality levels and manage quality problems.
• Design research instruments as necessary.
• Ensure quality of and approve programmed questionnaires, including communication with the programmer or programming vendor.
• Analyze research results and collaborate with the Client Management team member to interpret research findings and implications.
• Write headlines for reports or prepare deliverables that adds value to the client by relating the research findings to the business objectives in a manner that is clear, presentable and actionable.

Qualifications

• Bachelor’s degree in a related field. Advanced degree preferred.
• Minimum of 4 years in business, market analysis, or market research. Prior experience supporting market research projects in CX, telecom, or online consumer platforms preferred, but not required.
• Must have ability to recommend research methodologies that address client needs and adhere to budget expectations.
• Must have above average communication skills, both verbal and written.
• Must instill confidence with project team members and client contacts when communicating directly with clients.
• Must demonstrate strong analytical skills with experience in statistical modeling and analysis preferred.
• Must be able to handle multiple clients and projects simultaneously.
• Must be proficient in MS Office (Word, Excel and PowerPoint).
• Proficiency in at least 1 data analysis package (e.g. SPSS, SAS) required.
• Proficiency with Qualtrics

Compensation, Benefits, and Culture

• Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)
• 401k with Company Match
• Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of “real” vacation time
• Paid Parental leave: 8 weeks
• Paid Sick Leave: up to 8 weeks
• 12 Paid Company Holidays
• Hybrid/Virtual Work - Virtual-first workforce with employees in most states
• Salary range for this role is $67,500 - $90,000.

Where required by applicable state or local law, the base pay for this position will be no less than the applicable minimum wage. Actual compensation will be determined based on the applicable legal requirements, as well as the candidate's qualifications, experience, and location.

EEO/AA EMPLOYER M/F/V/D

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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