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At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
We are seeking an experienced Senior / Lead E‑Commerce Engineer to drive the design, implementation, and evolution of client’s Direct-to-Consumer (DTC) e-commerce ecosystem.
This role requires strong expertise in commerce platforms, order management systems (OMS), payments, fraud, tax, and Merchant of Record (MOR) integrations, along with the ability to lead large-scale, global e-commerce initiatives.
PRIMARY DUTIES:
- Lead the end-to-end technical implementation of the e-commerce ecosystem across:
- B2C and B2B commerce platforms
- Order management systems (OMS)
- Payment, tax, fraud, and order tracking solutions
- Design and implement core integrations across the order lifecycle, including:
- Merchant of Record (MOR) solutions
- Warehouse and inventory management systems
- Define and execute integration strategy for omnichannel commerce, including:
- Marketplaces
- Social commerce
- Reseller platforms
- Ensure systems are optimized for:
- Performance
- Scalability
- Security and compliance
- Provide technical leadership and mentorship to engineering teams:
- Guide architecture decisions
- Conduct code reviews
- Support solution design and development
- Partner with business, product, and IT stakeholders to align technical solutions with business objectives
- Develop and maintain technical roadmaps to support both short-term delivery and long-term scalability
- Identify dependencies and mitigate risks across platforms and integrations
- Drive continuous improvement of system architecture, addressing:
- Performance bottlenecks
- Security vulnerabilities
- Maintain architecture documentation and technical standards
- Leverage AI tools (Copilot, Claude, etc.) to accelerate:
- Code generation and debugging
- Testing automation (pre-PR validation)
- Documentation and knowledge sharing.
QUALIFICATIONS:
- 10+ years of IT experience, with a focus on e-commerce implementations and delivery
- 5+ years of experience designing enterprise-scale, high-transaction systems, preferably in global environments
- Strong expertise in:
- Commerce platforms (Salesforce Commerce Cloud, commerce tools, SAP Commerce, etc.)
- Order Management Systems (OMS)
- Payment gateways, fraud prevention, tax systems
- Merchant of Record (MOR) solutions
- Solid understanding of:
- Web architecture and object-oriented design
- APIs, integrations, and distributed systems
- Experience with multi-country, multi-currency, and multi-language commerce environments
- Strong consulting mindset with ability to:
- Analyze complex systems
- Drive data-driven technical decisions
- Excellent communication skills with both technical and non-technical stakeholders
Preferred Qualifications
- Experience with:
- Salesforce Commerce Cloud (B2C/B2B)
- Global-e, ESW, Narvar
- Knowledge of supporting enterprise platforms:
- PIM (Product Information Management)
- DAM (Digital Asset Management)
- CDP (Customer Data Platform)
- CMS and marketing automation tools
- Hands-on experience with:
- Cloud platforms (AWS, Azure)
- Integration tools (MuleSoft, Workato)
- REST/SOAP APIs and event-driven architectures
- Salesforce certifications are a plus
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We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
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