At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
THE TEAM
Field Architecture at Braze is a pre-sales team focused on our highest-stakes opportunities. We engage early, consulting companies on how to design and build next-generation solutions with Braze. We work directly with their technical leadership: centers of excellence, architecture and engineering teams, and the C-suite. Our goal is to help these stakeholders sign off with confidence that a proposed North Star architecture will hold up in production. We build with the modern composable stack (data warehouses, CDPs, streaming, cloud infrastructure, AI), and what we build for one deal becomes a reusable pattern for the wider field. The team sits in the Solutions organization, led by the Head of Field Architecture for AMER.
THE ROLEThe Senior Lead Field Architect works as an overlay to our Braze account teams. You join a deal as an added technical leader, present in the room and speaking with authority on all things enterprise architecture and integration. Engagements range in size and shape: sometimes owning a North Star architecture end to end, from the first workshop through sign-off and BRD handoff, other times stepping in for a targeted conversation, like a warehouse integration or data strategy question. Throughout, you partner closely with the Solutions Consultant and Account Executive leading the deal.
WHAT YOU’LL DO- Enterprise Architecture and Design: Lead high-level "Future State" architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Databricks, S3 and other blob storage, Salesforce, Adobe)
- Technical Stakeholder Management: Navigate complex technical committees and address concerns from Architecture, Engineering, Information Security, Data Governance, and Systems Integration teams
- Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability
- Technical Validation: Design and lead proof-of-value engagements that give prospects the evidence they need to make a confident technical selection
- Enterprise Readiness: Set realistic expectations, anticipating delivery constraints and surfacing risks before close, so what we propose is what customers successfully run in production
- Standardization & Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the Solutions organization
Evangelism: When opportunities arise, speak about building with Braze and strong integration architecture approaches (or other technical topics) at conferences and industry events.
WHO YOU AREBeyond baseline API and SDK proficiency, a Field Architect must possess:
- Advanced System Design: Expertise in designing composable solutions and understanding the trade-offs between various integration methods (batch ingestion vs. real-time streaming vs. federated audience management)
- Data Strategy & Usage Patterns: Deep knowledge of how data is ingested, accessed, cleansed, and moved across an enterprise, including a strong grasp of data pipeline technologies (home-grown vs. dbt vs. warehouse-native tools like Snowflake Streams and Tasks)
- Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup)
- Market & Ecosystem Acumen: Deep familiarity with the architecture and design patterns of the primary platforms in the market, from the legacy Marketing Clouds to modern composable stacks, and the ability to translate their structural trade-offs into a clear, credible case for Braze
- Experience: 7+ years in customer-facing technical roles (Solutions Architecture, Solutions Consulting, Sales Engineering, Enterprise Architecture, technical consulting) at B2B SaaS or data platform companies. Pre-sales experience is a strong preference, as is hands-on familiarity with the technologies our prospects run: martech platforms (e.g., Iterable, Salesforce Marketing Cloud, Adobe), CDPs (e.g., Segment, mParticle), and the modern data stack (e.g., Snowflake, Databricks, Amazon Redshift, etc)
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $158,000 and $236,000/year, with an expected On Target Earnings (OTE) between $197,000 and $295,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYERAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at [email protected] for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at [email protected] promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
Braze Chicago, Illinois, USA Office
Braze Chicago Office
1 N State Street, Chicago, IL, United States
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