Senior Manager, GTM Systems

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. 
Being a Senior Manager, GTM Systems at iManage Means… 

You own the architecture and evolution of the platforms that power our entire revenue engine. You lead a small team while still driving hands‑on technical work—designing scalable systems, improving data quality, and building the workflows that enable Sales, BDR, SE, and CS to operate with clarity and consistency. 

In this role, you will serve as the systems authority who connects strategy to execution. You translate business needs into thoughtful configuration, govern how tools integrate and flow together, and partner across RevOps, Sales, Marketing, CS, Product, Finance, and IT to ensure our GTM motion runs on a stable, insight‑rich foundation. You bring structure, prioritization, and rigor to a stack that’s ready to scale. 

Most importantly, being a Senior Manager, GTM Systems here means treating AI as a core accelerator. You explore, pilot, and embed AI‑powered capabilities across the stack—intelligent automation, agentic workflows, predictive insights—and set the guardrails that ensure they’re adopted responsibly. You bring a forward‑looking point of view on where GTM technology is heading and drive iManage getting there first. 

iM Responsible For… 

• Owning GTM systems strategy, roadmap, and overall platform health. 
• Translating business requirements into system design, configuration, automation, and workflow logic. 
• Maintaining a prioritized systems roadmap aligned to GTM goals, data integrity, and cross‑platform dependencies. 
• Identifying consolidation, integration, automation, and AI‑assisted workflow opportunities across the stack. 
• Owning Salesforce architecture, governance, lifecycle definitions, routing logic, CPQ configuration, and approval workflows. 
• Governing forecasting, engagement, and intelligence platforms (Clari, Salesloft, Gong, Seismic, Crossbeam, Slack) including hierarchy, mappings, sync logic, and workflow automation. 
• Establishing data governance standards, enrichment workflows, hygiene rules, deduplication practices, and operational reporting. 
• Setting AI guardrails for privacy, access, output quality, and change management while piloting and scaling AI‑powered features. 
• Managing vendor relationships, renewals, license utilization, and platform evaluations (build/buy/integrate). 
• Running a structured intake and delivery model with prioritization criteria, SLAs, and clear stakeholder communication. 
• Partnering with Sales, BDR, SE, CS, RevOps, Finance, Deal Desk, Marketing Ops, and Enablement to ensure systems support GTM execution. 

iM Qualified Because I Have… 

• 6+ years of GTM systems, sales operations, or revenue operations experience, with at least 2 years in a lead or senior individual contributor capacity.  
• Deep hands-on Salesforce experience, configuration, automation (Flow), data modeling, and reporting. Salesforce Admin certification and APEX capabilities preferred.  
• Direct experience with two or more of: Clari, Salesloft, Gong, Seismic, LeanData, CPQ/Revenue Cloud, or Clay.  
• Demonstrable track record of adopting and deploying AI-powered tools or workflows in a GTM or RevOps context, not just familiarity, but hands-on implementation.  
• Genuine intellectual curiosity about AI and automation: you follow the space, form opinions, and act on them rather than waiting for top-down direction.  
• Strong data orientation, you understand how systems connect, where data breaks down, and how to design for reliability.  
• Demonstrated ability to translate ambiguous business needs into clear technical requirements and deliver against them.  
• Experience managing or mentoring junior team members in a technical or operational function. 

Bonus Points If I Have... 

• Prior experience in a B2B SaaS company with a complex, segmented GTM model (direct, channel, partner, or expansion motions). 
• Experience partnering with Sales Enablement to drive rep adoption of new tools, workflows, or process changes. 
• A deep understanding that technical delivery without behavior change is incomplete. 
• Familiarity with Seismic, specifically how content architecture and CRM stage logic can be connected to reinforce the sales process, not just serve as a content library. 
• Experience with partner ecosystem tooling (Crossbeam or similar) and how partner overlap data surfaces in a co-sell or channel-assisted GTM motion. 
• Experience evaluating or implementing AI agents, LLM-powered workflows, or agentic automation in a GTM or RevOps context. 
• Hands-on experience with AI features within Salesforce (Einstein), Gong, Clari, or Salesloft. 
• Familiarity with MEDDIC or similar sales methodology and how it surfaces in CRM field design. 
• Exposure to Marketing Automation platforms (Marketo, HubSpot) and lead lifecycle design at the systems level. 
• Salesforce CPQ or Revenue Cloud hands-on experience. 

Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! 

iM Getting To… 

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  
• Own my career path with our internal development framework. Ask us more about this!  
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.  
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  

iManage Is Supporting Me By... 

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. 
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. 
• Rewarding me with an annual performance-based bonus. 
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.  
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.  
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. 
• Having multiple company wellness days each year to prioritize mental health and well-being.  
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  

The overall US annual base salary range for this position is $165,000–$205,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. 

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review. 

About iManage… 

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.  

So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  

Whoever you are, whatever you do, however you work. Make it mean something at iManage. 

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Learn more at: www.imanage.com  

Please see our recruitment privacy statement for more information on how we handle your personal data. 

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