Senior Manager Platform Enablement

Essential Responsibilities

• Define and execute the strategic roadmap for DevOps, ServiceNow, and toolkit platforms aligned with enterprise goals
• Champion a culture of continuous improvement, automation, and innovation across engineering and operations teams
• Serve as a thought leader and advisor to senior leadership on DevOps maturity, platform engineering, and service management best practices
• Oversee the design, implementation, and governance of secure, scalable CI/CD pipelines and infrastructure automation
• Lead the development and expansion of reusable components, libraries, and toolkits to accelerate solution delivery
• Drive enterprise-wide adoption of Azure DevOps (ADO), ensure alignment with agile development and release management practices
• Establish metrics and KPIs to measure DevOps performance, velocity, and quality
• Lead a team responsible for the configuration, maintenance, and enhancement of ServiceNow across ITSM, ITOM, and automation domains
• Collaborate with business and technical stakeholders to define workflows, forms, and automation solutions that improve service delivery and operational efficiency
• Ensure ServiceNow solutions meet enterprise standards for availability, performance, and usability through monitoring and optimization
• Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hire, fire, performance, discipline and problem-resolution decisions

Education & Years of Experience

• Minimum - 4 Year Bachelors Degree in Information Technology, Computer, Science or related
• Minimum - 10 Years of DevOps, platform engineering, enterprise tools or related
• Minimum - 5 Years of People Management

In Lieu of Education

• 15 Years of DevOps, platform engineering, enterprise tools including people management

License/Certifications/Training

• Preferred: ServiceNow Certified System Administrator or Implementation Specialist
• Preferred: Azure DevOps Engineer Expert
• Preferred: ITIL

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎ $133,700.00 to $229,200.00‎ Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. 

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:

• Annual performance bonus
• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays 
• Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. 

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.