Senior Manager, Research Systems Support

• Office of the Deputy Vice-Chancellor (Research and Innovation) 

• This is a full-time continuing position with salary in the range $138,006.49 - $145,943.50 (HEW 9), plus a generous super allowance of up to 17%.

• Based at our picturesque and conveniently located St Lucia campus 

The Senior Manager, Research Systems Support provides strategic and operational leadership to the Research Systems Operations team within the Office of the Deputy Vice‑Chancellor (Research and Innovation). This role plays a pivotal part in enabling UQ’s world‑class research by ensuring that core research management systems are reliable, user‑centred and continuously improving. Working in a highly collaborative environment, you will lead a team that sits at the intersection of researchers, professional staff, vendors and technical IT teams, translating complex system capability into practical outcomes that support the research lifecycle. 

Key responsibilities will include: 

• Providing leadership and direction to the Research Systems Operations team, fostering a strong customer‑focused, high‑performing culture. 

• Acting as the primary interface between researchers, business stakeholders, vendors and technical teams to support and enhance enterprise research systems. 

• Leading and reporting on initiatives that improve existing and emerging research systems, including capturing user feedback, identifying gaps and driving continuous improvement. 

• Delivering high‑quality, authoritative advice to senior leaders on system capability, sector trends and related policies and procedures. 

You are an experienced and confident leader who thrives in complex, fast‑paced environments. You bring a strong service mindset, the ability to influence diverse stakeholders, and a passion for improving systems and processes that enable research excellence. 

You will have: 

• Postgraduate qualifications in a relevant field and extensive experience, or an equivalent combination of high‑level education, training and leadership experience.

• Demonstrated experience leading, motivating and developing professional teams. 

• Strong understanding of, or the ability to rapidly acquire knowledge of, the higher education sector and university‑based research lifecycles and management systems. 

• Excellent communication and interpersonal skills, including the ability to produce clear executive‑level advice and translate complex or technical concepts for non‑technical audiences. 

• High‑level digital literacy, with the ability to independently initiate, manage and deliver projects within defined timeframes. 

• Proven ability to work collaboratively across organisational boundaries and manage competing priorities. 

As part of the UQ community, you will work alongside inquisitive, ambitious and inclusive colleagues from across the globe, united by a shared purpose of creating change together. UQ is recognised internationally for research excellence and strong industry and community partnerships, supported by robust systems and infrastructure that enable impact at scale. 

UQ offers a wide range of benefits and rewards, including flexible and hybrid working arrangements, up to 26 weeks paid parental and primary carer leave, 17% super, 17.5% annual leave loading, health and wellbeing programs, access to the Study for Staff program, on‑campus childcare, affordable parking and salary packaging options. 

For more information about this opportunity, please contact the hiring manager Mrs Mariana Kaiser ([email protected])  

 
For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number R‑63444 in the subject line. 

When you apply, please ensure you upload: 

• A resume, and 

• A cover letter outlining how your background aligns with the ‘About You’ section. 

Please note that applications received via email will not be accepted. 

Pre‑employment checks may include verification of the right to work in Australia, qualifications and criminal history checks. This may also include checks relating to integrity and conduct requirements. 

We are dedicated to equity, diversity and inclusion. We recognise that career pathways and opportunities differ, and we encourage applications from candidates who may not meet every criterion but can demonstrate their potential relative to opportunity. We are happy to support accessibility needs throughout the recruitment process. Please contact [email protected] if you require adjustments. 

Applications close: 14 June 2026 at 11.00pm AEST