Mondelēz International
We're a global snacking company empowering people to snack right.

Senior Manager, S4 and o9, Training & Learning

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Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
We are seeking an experienced and dynamic professional to join our team as the Global S4HANA Training Lead. In this role, you will be responsible for developing and implementing comprehensive training programs to ensure a successful global rollout of SAP S4HANA. The ideal candidate will have a deep understanding of S 4 HANA, strong leadership skills, and a proven track recor d in designing and delivering effective system training solutions on a global scale.
SAP S4 HANA and o9 Planning Transformation is a multiyear journey a nd provi de s a significant opportunity to transform a nd optim i z e business capabilities in service of our Vision 2030. Post executive review MDLZ wi ll proc ee d with a Smart Field approach, which means reviewing processes for opportunities to harmoni z e them, improve user interfaces, creating a digital core of systems that talk to each other, and more.
Key Responsibilities:
Establish the Training T eam and Program Development :

  • Lead the overall training team .
  • Establish clear ways of working across global and regional teams and with the vendor content creation team.
  • Oversee the design and development of a global S4HANA training program tailored to various user roles and levels within the organization.
  • Collaborate with subject matter experts to ensure requirements are gathered training content aligns with MDLZ business processes.
  • Partner closely with the vendor content creation team to understand available vanilla training content .

Training Delivery:

  • Partner with the vendor team to develop a "train the trainer" approach to equip selected individuals across different regions with the knowledge and skills necessary to independently deliver S4HANA training.
  • Utilize various training methods, including workshops, e-learning, and hands-on exercises, to enhance user proficiency in S4HANA.
  • Leverage MDLZ ' learning management system (LMS) to organize, distribute, and track training materials and participants' progress.
  • Monitor the effectiveness of the train ing delivery and make adjustments to improve scalability and efficiency.

Content Creation, Documentation , and Materials:

  • Develop and set instructional design standards to ensure materials are engaging, informative and tailored to MDLZ audience s and business processes .
  • Manage the creat ion of S4HANA training documentation, manuals, and multimedia materials to support the training program.
  • Collaborate with and manage the vendor content creation team .
  • Utilize digital tools and media platforms to enhance the accessibility and engagement of training materials.
  • Regularly update training materials to reflect system updates, enhancements, and changes.

Stakeholder Management:

  • Collaborate with key stakeholders, including IT teams, project managers, business leaders, and vend or s to understand training needs and ensure alignment with project goals.
  • Build and maintain relationships with regional training leads to ensure consistency in global training standards.

Performance Measurement:

  • Develop and implement metrics to assess the effectiveness of the training program.
  • Gather feedback from training participants, stakeholders, and vendor teams to continuously improve the training curriculum.

More about this role

  • Bachelor's degree in a relevant field; certifications in SAP S4HANA is a plus.
  • 6+ years' experience planning, designing, and leading training programs
  • Previous experience in a global training lead role.
  • Proven experience in designing and delivering SAP training programs, with a focus on S4HANA.
  • Excellent communication and interpersonal skills, with the ability to engage and train diverse global audiences.
  • Proven experience to communicate effectively with senior leaders , with a track record of managing upward .
  • Proficiency in learning management systems (LMS) and e-learning tools ( for example WorkDay , EnableNow , and Captiv ate ) .
  • Ability to adapt to a dynamic and fast-paced environment.

No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz , Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Job Type
Change Management
Business Capability

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What are Mondelēz International Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Flexible work schedule
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications
Personal development training
Apprenticeship programs

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