At Sprout Social, people and culture are at the forefront of everything we do - a fact underscored by multiple Best Places to Work awards and a 4.9 rating on Glassdoor. As members of the Sprout People Team, we are champions of Sprout’s unique culture. Doing our jobs effectively means every candidate has an incredible experience with Sprout Social, every team member is successful from day one, and every business unit has the talent and support needed to meet and exceed aggressive goals. Sprout Social is used by more than 19,000 brands around the world. Companies like Evernote, Trello, Hyatt and Zendesk rely on Sprout to create stronger relationships with their customers through social media.

We are looking for an experienced and creative People Leader to help us carry on that tradition. As the Senior Manager of the People Team, you’ll play a key role in building, developing, and engaging our incredible teams across the United States as well as Canada, India, Europe, Australia, and Asia. We’re looking for someone with significant experience running both HR and Talent Acquisition teams and is comfortable pivoting between high level strategy and day-to-day roll up your sleeves as the situation requires.

If this sounds like you, and you’re excited about helping us scale our award-winning culture, we’d love to talk with you.

Responsibilities

• Develop Sprout’s People Business Partner program with the goal of providing pro-active advice and consultative services to leaders and teams across the business.
• Lead our talented recruitment team with a focus on pro-actively building a high-caliber talent pipeline and winning over every candidate every time.
• Get to the root cause of complex, business and people challenges and recommend solutions that take into account strategic business objectives.
• Build trust with employees across all layers of the organization and be an active listener and effective problem solver of people issues while aligning with expected business outcomes.
• Demonstrate a proven ability to mentor and coach, while fostering a collaborative, team-oriented work environment
• Develop and implement Sprout Social’s people policies and practices to ensure compliance with applicable federal and state laws

Desired Skills & Experience

• 6+ years of experience in key HR leadership roles including generalist experience as well as leading an in-house recruiting team in a high-growth environment
• Impeccable communication skills including written and verbal communication as well as coaching, change management, influence and more formal presentations.
• Excellent project management skills with a proven ability to design and implement people strategy that drives business results
• Successful track record of working as an effective coach across all levels of the organization.
• Strong business acumen with the ability to think and plan strategically and tactically
• Ability to analyze data, understand trends and develop recommendations for action based on the analysis
• An approach of embracing continuous improvement, a receptiveness to feedback and a willingness to learn
• Ability to work autonomously in a fast-paced, flexible and high growth environment.
• Knowledge of federal, state, and local employment, wage and salary laws and regulations.
• Experience with technology-driven organizations (e.g. SaaS) a plus
• Global experience preferred, not required
  

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

• Insurance and benefit options that are built for both individuals and families, including generous company contributions
• Progressive benefit programs, like our parental leave program and free Divvy bike memberships
• High-quality and well-maintained equipment - your computer will never prevent you from doing your best
• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
• Solid programs in some of the staples: transportation, disability and life insurance
• Wellness initiatives to ensure both health and financial well-being of our team
• Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Sprout Social is an equal opportunity employer. Anyone seeking employment here is considered without regards to race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, Illinois, or local law. We value the things that make us different and want to see how you can make our team better!