Lead product for Fetch's next-generation outcome-based ad platform. Own advertiser transaction systems (quote-to-cash, billing, invoicing, reconciliation, payment, fraud prevention), integrations with Salesforce and NetSuite, advertiser reporting and APIs, customer notifications, and partner with Engineering, Finance, Sales, and Data to design scalable, accurate workflows.
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:We're looking for a Senior Product Manager interested in a broad scope to help build Fetch's new outcome-based ad platform. This is a 0-to-1 build as part of Fetch's next-generation ad manager, an AI-native platform that reimagines how advertisers buy, manage, and measure campaigns on Fetch.
Your core scope is the operational foundation of the ad platform. You'll own the systems that enable advertisers to transact on Fetch, from quote and contract through invoicing, billing, reconciliation, payment, and fraud prevention. You'll build the infrastructure that ensures every advertiser transaction is accurate, transparent, and secure while enabling the platform to scale. You'll also define the integrations between our ad platform and core business systems, including Salesforce and NetSuite, ensuring data flows reliably across sales, finance, and product systems.
You'll lead building out the advertiser reporting experience, defining the performance insights available to customers—including campaign metrics, ROAS, and other key outcomes—and how those insights are surfaced through intuitive, self-service reporting and APIs. You'll also own our customer notification experience surfacing both opportunities and issues to advertisers.
- Help define and build Fetch's next-generation, AI-native ad platform, owning the operational foundation that enables advertisers to transact on Fetch at scale.
- Build the end-to-end advertiser transaction experience, including quote-to-cash workflows, billing, invoicing, reconciliation, payment, and the integrations that connect the ad platform with Salesforce, NetSuite, and other core business systems.
- Lead the advertiser reporting experience, defining the performance insights available to customers and how those insights are surfaced through intuitive self-service reporting and APIs.
- Own the customer notification experience, delivering timely, actionable alerts that help advertisers optimize campaign performance and quickly resolve operational issues.
- Define the platform's fraud prevention strategy, including the capabilities and external partnerships needed to protect advertiser spend, ensure billing integrity, and maintain trust in the platform.
- Partner closely with Engineering, Finance, Sales, Sales Operations, and Data teams to design scalable workflows, resolve data integrity challenges, and prioritize roadmap investments.
- 5+ years of product management experience, including 3+ years building advertising technology, advertising platforms, or monetization products.
- Strong understanding of advertising platforms end to end, including campaign management, reporting, measurement, billing, and the operational systems that support advertisers.
- Experience building products from scratch (0-to-1) and leading customer migrations from legacy systems to new platforms.
- Comfortable partnering with engineering on platform architecture, APIs, system design, and data flows, translating complex business requirements into scalable technical solutions.
- Strong analytical skills with the ability to define product success metrics, prioritize investments using data, and measure business impact.
- AI-native mindset: you use AI tools in your daily workflow and proactively identify opportunities to redesign products and operational workflows through AI and automation.
- Excellent cross-functional collaboration skills, with the ability to influence Engineering, Finance, Sales, Sales Operations, Data, and executive stakeholders.
- Thrive in ambiguous environments and independently drive complex initiatives from strategy through execution.
This is a full-time role, open to candidates in our US offices or remote within the United States
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$150,427 - $176,973]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Fetch Chicago, Illinois, USA Office
Fetch Rewards has offices or co-working spaces in Madison, WI (Our HQ), Chicago, Boston, New York, San Francisco (in transition). We have remote employees in 39 states, and growing!
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Conduct advanced OSINT and operational tradecraft to collect, track, and report on hacktivist and state-sponsored threat actor activity across South Asia, Latin America, and North Africa. Produce contextual internal reports, collaborate on analytical products, and employ secure methods to support threat intelligence operations.
Top Skills:
Ai TechnologiesDeep/Dark Web ToolsHidden ServicesOsintSocial Media Platforms
Fintech • Software
Manage the ActiveDisclosure sales pipeline from prospecting and qualification through needs assessment, solution positioning, quoting, negotiation, and close. Build relationships with internal sales teams and client stakeholders, including C-suite buyers. Track opportunities and forecasts in Salesforce.com, coordinate technical implementation planning, and hand new clients to post-sale services. Sell enterprise software and services to finance and compliance teams, meeting or exceeding substantial annual quotas.
Top Skills:
MS OfficeSalesforce
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Own end-to-end business systems analysis for Salesforce CPQ, Revenue Cloud, and the Quote-to-Cash ecosystem. Gather requirements, define processes, conduct fit-gap analysis, design scalable solutions, plan and execute testing, document workflows, train users, and provide post-launch support. Analyze data, assess downstream impacts, facilitate Agile ceremonies, and use AI tools and Salesforce AI capabilities to accelerate delivery and improve seller and partner experiences.
Top Skills:
AgentforceApexEinsteinLightning Web Components (Lwc)SaaSSalesforceSalesforce CpqSalesforce FlowSalesforce Revenue CloudSOQL
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
