Senior Product Owner – Consumer/Small Business Lending

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years).

• Competitive pay and discretionary or incentive bonus eligible.

• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few

• Promote from within culture.

Why join this team?

• We are a high performing, collaborative, and diverse team focused on transforming the business through engaging work on enterprise-wide product innovation

• You will work across disciplines and departments, with opportunities for exposure to and partnership with Executive and Senior Management

• You are a critical thinker who’s ready to take on new challenges in building a foundation for the future

Position Overview

The Senior Product Owner – Consumer and Small Business Lending Product will play a key role in defining, delivering and evolving a portfolio of bank lending products in support of the consumer and small business customer segments.  This individual engages with various departments across, and at all levels, of the organization within Retail, Community Banking, Business Banking, Marketing, Loan Operations, IT, Finance, Legal, Risk, Audit, Compliance, and Fraud in managing the lending product portfolio. Duties include defining market opportunities via market research and analysis, developing pricing and go-to-market strategies, monitoring lending product performance, and executing product enhancements across both branch and digital channels in managing the product lifecycle. 

What You’ll Do

• Product Strategy and Roadmap Development: Conduct market research and analysis to proactively identify product design opportunities, close competitive gaps, and understand competitive trends. Set strategic direction of multiple products by defining and communicating the product vision, strategy, and roadmap, ensuring alignment with overall customer needs, segment strategies, and bank financial targets.

• Product Implementation: Partner with Segment Leadership, Finance, Consumer Lending Sales and Support Manager,  Community Banking Lending Center Manager, Peer Lending Product Leadership, Marketing, Legal, Risk, Compliance, Operations, and IT to drive continuous product enhancement and successful launches, ensuring customer needs are met.  Lead change management plans for sales strategies, training, and delivery processes in collaboration with Marketing, Sales, Segment, and Digital Product teams.

• Product Management and Administration: Establish KPIs / KRIs to monitor and address product adoption, profitability, and risk. Drive response to requests from Audit, Risk, Compliance, Legal and other monitoring bodies related to products under management. Leads remediation of product issues and opportunities for improvement, acting as quarterback with partner teams including Loan Operations, Branch Administration, Credit, and Fraud.

Qualifications

• 5+ years of experience with product management and end-to-end product delivery.

• Strong understanding of consumer and small business lending products – product structures, pricing methodologies, go-to-market strategies, and regulatory considerations.

• Experience with core banking platforms (FIS IBS and CLS experience preferred), and working with related lending platforms in a product, process, or technical function.

• Experience with business case development, presentation and approval processes including building a budget and securing project funding.

• Strong proficiency in Excel and Power BI, with the demonstrated ability to analyze and interpret complex financial data and market research.

• Exceptional leadership, service, business analysis, and organizational skills.

• Advanced knowledge of Microsoft Office, Excel, and Power Point.

• Excellent written and verbal communication skills.  Must be able to effectively communicate with both technical and non-technical people.

• Excellent attitude, positive demeanor, and strong collaborator.

Benefits

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

Compensation

The estimated salary range for this role is $98,000-$132,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience.

#LI-ONSITE

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life.  To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success.  Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.