Senior Project Manager - San Francisco, CA, USA

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.

Specific Responsibilities 
Performs all of the project manager duties plus: 
• Uses established project management methodologies/tools, work with team to successfully manage complex scopes of work(s), which include – defining work effort and estimates, developing effective team execution plan(s), supporting team work effort by removing impediments, anticipating issues, and ensuring right parties are engaged to resolve problems. Performs financial management of the project: budgeting & forecasting, cost benefit analysis, EV/ROI/earn vs. burn analysis, team velocity, etc 
• Usually manages multiple complex projects simultaneously 
• Plans, monitors, and tracks delivery of quality control and takes corrective action as appropriate 
• Develops project policy, procedures and standards 
• Communicates project information to all project team members, sponsors, vendors and IT managers, as appropriate 
• Reviews, assesses and communicates quality assurance planning to team members, sponsors, and vendors 
• Develops project quality control policy and procedures and communication plans 
• Plans and executes pre and post implementation 
• Anticipates strategic impact to projects (inter dependencies to/from other projects) Coordinates with appropriate parties 
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors 
• Management may request PM support for special assignments as needed based upon expertise required for difficult or complex problems 
• Owns project budget. Expected to anticipate budget issues, resolve timely, adjust forecasts, and guide working issue through resolution 
• Demonstrate good judgment and depth of experience in selecting methods and techniques for obtaining solutions 
• Thorough understanding of project and the cause and effect of team decisions 
• Recommends project strategy. Clearly articulates explanations of complex regulatory and project issues/risks to team members and management within the organization 
• Based on tangible and intangible factors, develop recommendations to guide executive management to critical decisions 
• Decisions may impact external relationships, organizational performance/success and company’s reputation in the industry (customers, business partners, etc) 
• Orchestrates across multiple areas meetings to develop risk mitigation strategies and address critical issues 
• Form, motivate and lead high-performance cross-functional teams 
• Build effective partnerships with, and between, the developers, architects, QA Team and product managers 
• Networks with senior internal and external personnel in own area of expertise 
• Demonstrates the ability to positively influence change and address barriers impeding progress 
• Develops and maintains strong working relationships with team and management 
• Provides leadership and encourages teamwork throughout all levels of the organization 
• Negotiate with Business, Development, and Testing managers to identify ways to resolve critical problems 
• Elevates project issues to Program Manager and Senior Management as needed 
• Meet and regularly exceeds customer service expectations through project success as well as ongoing interactions 
• Interacts with potential product vendors to collect and analyze information and negotiate resolution of issues impacting projects 
• Identifies and maintains sensitive and confidential project and corporate information 
• May mentor other project managers 
• Under general direction for both day to day work, but receives general instructions on new assignments and areas of higher complexity 
• Participates in recruiting and hiring of team members