TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
TigerConnect is seeking a Senior Solution Architect to serve as the technical leader within our Enterprise sales organization. In this high-impact individual contributor role, you will partner closely with Account Executives to drive complex, multi-stakeholder sales cycles across large health systems and integrated delivery networks (IDNs).
You will translate clinical workflows and IT requirements into scalable, tailored platform solutions—owning the technical sales process from discovery through contract signature. This role requires deep healthcare interoperability expertise, strong executive presence, and the ability to influence both technical and business stakeholders.
What You'll Be Doing
Pre-Sales Leadership
Lead technical discovery sessions with IT, Clinical Informatics, and Security stakeholders to identify integration requirements, compliance considerations, and workflow challenges
Design and deliver tailored solution demonstrations for diverse audiences, including C-suite executives and frontline clinical users
Architect integration strategies across healthcare systems including EHRs, PACS, nurse call, and other clinical technologies (HL7 v2/v3, FHIR, APIs)
Deal Strategy & Execution
Partner with Account Executives to develop and execute account strategies for enterprise opportunities
Serve as the primary technical authority throughout the sales cycle, building trust with CIOs, CMIOs, CTOs, and other senior leaders
Own and lead technical responses for RFPs/RFIs, ensuring accuracy, compliance, and clear differentiation
Cross-Functional Collaboration
Deliver structured handoffs to Implementation teams, including detailed technical scoping and architecture documentation
Provide field-driven insights and feedback to Product and Engineering teams to influence roadmap and innovation
Maintain deep knowledge of competitive solutions, market trends, and industry positioning
What You Bring
Required Qualifications
12+ years of experience in a technical pre-sales role (e.g., Solution Architect, Sales Engineer, Pre-Sales Consultant) within healthcare IT
Deep expertise in healthcare interoperability standards and integrations (HL7 v2/v3, FHIR, interface engines, EHR platforms such as Epic, Cerner, Meditech)
Demonstrated success supporting enterprise sales cycles, including multi-million-dollar deals and complex stakeholder environments
Strong executive communication skills, with the ability to present technical concepts to non-technical audiences and influence decision-making
Proven experience leading technical RFP/RFI responses in competitive procurement processes
Preferred Qualifications
Experience with clinical communication, secure messaging, or care coordination platforms
Background in HIE, ACO, or population health technologies
Familiarity with healthcare compliance frameworks (HIPAA, HITRUST, SOC 2)
Experience working in high-growth SaaS or private equity-backed healthcare technology environments
Exposure to mentoring or guiding junior team members (formally or informally)
Perks & Benefits We Offer:
Enjoy remote flexibility with teams across the US and globally - plus prime office space in El Segundo, California
Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge)
Our flexible time off lets you work hard and play hard—on your schedule
Join a mission-driven team committed to making a real impact in the world of healthcare
Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We’ve been recognized as one of the Best Places to Work in Los Angeles (2022, 2023, 2024, 2025, 2026), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). Our team in Mexico was recognized as a Great Place to Work and Best Place to Code in 2026. We were also honored to be named to Inc. 5000’s list of Fastest Growing Companies (2023).
TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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