Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.
Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.
1. ResponsibilitiesManagement of internal demo systems, including users, access, content, updates, testing, etc.
Primary liaison between technical/product teams and Solution Consulting teams for coordination of releases, bug tracking and management, etc.
Maintain a strong working knowledge of the clinical trial process, all applicable regulations, and Medable’s technology and solutions.
Manage all technical aspects of RFx responses
Review clinical trial protocols to understand the trial, its requirements, and workflows.
Partner with Solution Consulting team to understand customer requirements and plan, prepare, and execute powerful presentations that demonstrate Medable’s value proposition.
Help transition all applicable information discovered in the sales process to the customer success team. Communicate client needs to the R&D teams for future product enhancements.
Participate in trade show presentations.
Maintain standard & custom demonstration environments.
Keep CRM up to date with all relevant information.
Keep up to date on all Learning assignments from LMS.
Document and help maintain training material for future Solution Consultants.
Work cross-functionally with Sales, Strategy, Marketing, and Product Management teams.
Define best-practices and related processes for the team, including demo flows, environment management, and other activities.
Other duties as assigned.
8+ years of experience in Technical Sales Consulting, clinical trial, healthcare software, or eCOA sales and/or technical product configuration or a combination of education and experience.
Experience working with customers, ideally in a pre or post-sales support role.
Experience in eCOA, clinical trial, or healthcare software industry.
Experience of working on life science or healthcare applications, ideally in a commercial or industrial setting Familiarity with biomedical information resources (e.g.ClinicalTrials.gov, PubMed).
Exposure to formal sales methodologies.
Experience in a cloud-based computing environment.
Excellent verbal, written communication, and presentation skills.
Self-motivation, demonstrating an ability to assume responsibility and work autonomously in a professional manner.
Technical background and experience with configuring software solutions.
Ability to listen actively and think logically, strategically, and tactically to solve complex problems Excellent organizational skills and a keen eye for detail.
Ability to work in a high-stress sales environment and multitask.
Ability to use and understand the terminology in the digital clinical trial market.
Demonstrated success in selling cloud-based solutions to Life Sciences organizations.
Experience with defining and implementing presales best practices and processes.
A flexible schedule to accommodate multiple time zones when needed.
Team-first mentality.
Bachelor’s degree in life science, biomedical, or a related field
Master’s degree in life science, biomedical, or a related field (preferred)
- As Required.
- Ability to travel for internal & customer meetings, industry conferences, etc.
At Medable, we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for all our team members.
Flexible Work
Remote from the start, we believe in a flexible employee experience
Compensation
Competitive base salaries
Annual performance-based bonus
Stock options for employees, aligning personal achievements to Medable's success
Health and Wellness
Comprehensive medical, dental, and vision insurance coverage
Carrot Fertility Program
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
Wellness program (Mental, Physical and Financial)
Recognition
Peer-to-peer recognition program, celebrating achievements and milestones
Community Involvement
Volunteer time off to support causes you care about
Medable is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected].
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