Manage after-school site operations and staff to deliver safe, engaging youth programming. Supervise Youth Development Assistants, maintain staff-to-member ratios, ensure program quality, build relationships with families and partners, support member development, and handle administrative and light food/front desk duties.
Description
Job Summary
The Site Coordinator for the After-School Program is responsible for managing a team of staff to deliver high-quality programming at one of our Boys & Girls Club sites. This role ensures a safe, supportive, and engaging environment for youth while fostering positive relationships with families, school personnel, and the community. The Site Coordinator leads program implementation, staff development, and ensures alignment with the mission, vision, and values of Boys & Girls Clubs of North Central Illinois.
Key Responsibilities
- Foster a safe, inclusive, and engaging environment that promotes an Optimal Club Experience, as measured by NYOI survey results, attendance patterns, and other data
- Supervise and support Youth Development Assistants in delivering age-appropriate, engaging daily programs
- Maintain appropriate staff-to-member ratios (generally 1:15; minimum 1:20), adjusting staffing based on attendance
- Establish clear structure, expectations, and behavioral guidance for members and staff
- Ensure compliance with uniform policy and model professionalism at all times
- Oversee the cleanliness, safety, and organization of program spaces, ensuring areas are left better than found
- Build strong relationships with members, families, school personnel, community partners, and staff
- Support members’ physical, social, artistic, technological, and life skill development
- Promote moral character development, educational achievement, and post-secondary readiness
- Recognize and celebrate the achievements of members and staff
- Assist with food preparation, front desk duties, and administrative tasks as needed
Key Competencies
- Leadership and supervision
- Conflict resolution
- Program quality assurance
- Behavioral guidance
- Relationship building
- Accountability and follow-through
- Organizational and time management skills
Requirements
Knowledge, Skills, and Abilities
- Strong organizational, time management, and problem-solving abilities
- Professional communication skills, both verbal and written
- Ability to work independently and collaboratively
- Alignment with the mission and values of Boys & Girls Clubs of North Central Illinois
- Ability to recruit, train, supervise, and motivate staff and members
- Effective in managing member discipline issues
- Valid driver’s license required
- Willingness and eligibility to train as a 12-passenger van driver
- Bilingual abilities preferred
Education and Experience
- High school diploma or equivalent required; additional education preferred
- Experience working with youth preferred
- Prior supervisory or management experience preferred
- Non-profit experience is a plus
Mental/Emotional Requirements
- Ability to stay calm and patient in stressful situations
- Strong conflict resolution and de-escalation skills
- Trauma-informed approach that promotes safety, equity, and inclusion
- Ability to build trust, encourage voice and choice, and empower youth and staff
- Commitment to collaboration and relationship-building across members, families, staff, and partners
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