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Ricoh USA, Inc.

Office Services Manager

Posted 2 Months Ago
Be an Early Applicant
In-Office
Chicago, IL, USA
20-27 Hourly
Mid level
In-Office
Chicago, IL, USA
20-27 Hourly
Mid level
Leads a site team and oversees daily operations, service quality, audits, deadlines, customer collaboration, and process improvements. Builds a positive, service-oriented workplace, gathers customer feedback, supports retention and loyalty, and provides ongoing team training and development. The role requires managerial experience, customer-facing experience, technology proficiency, problem-solving ability, and strong written and verbal communication.
The summary above was generated by AI

$19.85 - $27.10 per hour 

Site Manager

Summary: As a Site Manager, you are the guiding force behind our team, blending warmth  
and efficiency to ensure seamless operations. Leading by example, you nurture a  
supportive culture where every member thrives, driving transformative outcomes through  
innovation and collaboration.  


Roles and Responsibilities: 
• Lead a dynamic team to efficiently manage daily operations, while nurturing a  
positive work environment that encourages retention. 
• Harness your expertise in Ricoh products and services to streamline operations,  
ensuring quality and efficiency, and exploring innovative solutions to stay ahead in a  
rapidly evolving landscape. 
• Collaborate closely with customers to enhance business processes, driving mutual  
success and satisfaction through continuous feedback loops and steadfast  
commitment to service excellence. 
• Foster a service-oriented environment, gathering regular feedback to ensure  
satisfaction and loyalty. 
• Maintain high-quality operations, meeting audit and deadline standards while  
adapting to evolving challenges. 
• Provide ongoing training and development opportunities, empowering team  
members to reach their full potential. 


Qualifications Must Have: 
• High school diploma or equivalent (GED). 
• A minimum of three years of relevant work experience, including customer-facing  
roles. 
• Demonstrated previous managerial experience, ideally within a similar field. 
• Proficiency in technology and adept problem-solving skills. 
• Effective communication skills, demonstrated through both written and verbal  
channels. 


Qualifications Nice to Have: 
• Previous management experience. 
• Familiarity with the technical aspects of B2B services. 
• Proficiency in Office 360. 


Join us in this pivotal role where your leadership will shape success, exceeding  
expectations and forging lasting partnerships with our valued customers. If you are ready to  
merge professionalism with a fresh perspective, we invite you to apply and embark on this  
exciting opportunity with us. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.


About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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