Site Reliability Engineer

We’re a product-focused startup with a tight-knit team of 14 engineers building tools that help teams make better decisions through great research. We're pragmatic, fast-moving, and obsessed with product quality.

As we grow, our infrastructure needs to grow with us. That means better observability, stronger systems, faster deploys—and smarter decisions about cloud spend. We’re hiring someone who can take ownership of this and lay the foundation for long-term platform health.

You’ll be the first dedicated DevOps/Infra hire with end-to-end ownership of platform health, reliability, and scalability. You’ll partner directly with our engineering team to improve our systems, reduce toil, and make infra a product in its own right.

Your scope will include:

• Observability, Reliability, Availability

  • Define and maintain service SLOs, dashboards, and alerts

  • Improve incident detection and response

  • Lead incident postmortems, share learnings, and manage follow-up actions

• Infrastructure

  • Maintain and improve Terraform-managed infrastructure

  • Lead our migration of staging infrastructure to AWS

  • Optimize our use of tools like Datadog, Sentry, and others

• Capacity Planning & Performance Optimization

  • Identify current and potential future bottlenecks

  • Collaborate with engineers to fine-tune application and infrastructure performance

  • Implement automated and semi-automated scaling strategies to handle growth and evolving workloads

• Developer Experience & CI/CD

  • Increase pipeline reliability and performance

  • Design & implement load testing strategies as we scale

• Security & Compliance

  • Work with the CTO in owning and implementing SOC2 compliance protocols and requirements

  • Help foster a security-first culture by promoting best practices and secure-by-default tooling

  • Implement guardrails and additional security tools as needed

• Cloud Cost Management

  • Monitor and optimize cloud spend

  • Build visibility and tooling to help teams make cost-aware decisions

• Have 4–8+ years of experience in DevOps, SRE, or Infrastructure roles

• Have hands-on AWS experience (EC2, RDS, VPCs, etc.)

• Are confident with Terraform, GitHub Actions, Docker, and PostgreSQL

• Have a track record of improving observability and reducing incident response times

• Have worked in high-autonomy, high-ownership environments

• Are cost-conscious and can identify waste in infra and cloud spend

• Love building leverage tools for engineers—infra as a product
  

This is a foundational hire. Today, the role is fully IC, but there’s clear runway to grow into:

• Platform leadership (tech lead or manager)

• Head of Infra/SRE if we expand the team

• Principal engineer focused on scale, reliability, and platform strategy
  

You’ll have support and visibility from leadership, and the freedom to chart your path as the company grows.

• Cloud: AWS

• Infra-as-code: Terraform
  CI/CD: GitHub Actions

• Containers: Docker, lightweight Kubernetes
  Monitoring: Datadog, Sentry

• Database: PostgreSQL, Redis

• App: Rails, React, Sidekiq

• Impact: You’ll shape the systems and culture of how we build and run software.

• Trust: High autonomy and low process—make smart decisions, move fast.

• People: No egos, just a team that values thoughtfulness, speed, and care.

• Growth: Opportunity to grow with the company in whichever direction excites you.