Design, develop, and deploy features for an AI dental receptionist system, ensuring system reliability and collaborating across teams in a fast-paced environment.
About FlossyFlossy is building the future of dental office operations through Fiona, our AI dental receptionist. By streamlining front desk workflows and transforming the way practices handle calls, scheduling, and patient intake, we’re helping dental teams focus more on care. We’re in a rapid growth phase and looking for a super smart Software Engineer with a positive view on AI to join our very small engineering team. You'll thrive here if you love solving complex problems and are optimized to move fast over move safely.About the RoleThis is a dynamic role ideal for someone who thrives in fast-paced environments and wants to have a real impact on our core product. You will be responsible for designing, developing, and deploying features for Fiona, an AI Dental Receptionist, and the underlying systems that connect with individual dentist offices. As an early member of the team, you’ll help shape our product, architecture, and engineering culture as we scale.Key Responsibilities
Software Development:
- Design, build, and maintain scalable and voice systems
- Contribute to the entire software development lifecycle, from concept and design to testing and deployment.
- Proactively identify and address performance bottlenecks and architectural improvements.
- Integrate Generative AI LLM intelligence into all parts of the system
System Reliability & Operations:
- Debug and resolve complex technical issues related to system integrations and data flow.
- Collaborate with product and operations teams to ensure smooth deployments and reliable system performance.
- Contribute to monitoring, alerting, and incident response.
Qualifications
- 4 - 10 years of experience as a Software Engineer.
- Strong Proficiency in Go (Golang) is a must
- Strong Experience with Voice Systems including STT/TTS systems, custom EOU solutions and transcription systems
- Strong positive view on Artificial Intelligence and its application in real-world problems.
- Strong advocate for automated testing in daily development workflows, with experience writing unit, integration, and end-to-end tests
- Excited to work at a small company in growth mode with very little process.
- Excellent problem-solving skills and a strong understanding of data structures and algorithms
- Familiarity with phone system integration and on the wire call analysis
- Experience with Fine tuning and custom training of voice systems
- Experience with Speech-to-Speech models
- Self-starter with a growth mindset and the ability to adapt to evolving technical challenges.
- Clear, concise communicator—both written and verbal.
Bonus:
- Experience in the dental industry or familiarity with dental practice management systems.
- Experience with cloud platforms (e.g., AWS, GCP, Azure).
- Experience with real-time systems make the whole stack work faster from call agent -> backend
- Experience and advocacy of Test-Driven Development (TDD) experience
What We Offer
- Opportunity to join a fast-growing team shaping the future of AI in healthcare.
- Flexible remote work environment with high ownership and autonomy.
- Competitive compensation and benefits package.
- Career development through close collaboration with leadership across Product, Engineering, Sales, and Operations.
Why Join Flossy?
You’ll be part of a nimble, mission-driven team reimagining how technology can transform the patient and practice experience. We value experimentation, ownership, and big ideas. If you’re ready to make a mark at an early-stage company and thrive in a fast-paced, low-process environment, we’d love to hear from you.
Top Skills
AWS
Azure
GCP
Generative Ai
Go
Stt
Tts
Voice Systems
Similar Jobs
Cloud • Software
The Software Engineer II will develop voice applications for the cloud contact center platform, focusing on performance, scalability, and collaboration with teams and customers.
Top Skills:
C++IceJavaJavaScriptSipWeb SocketsWebrtc
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
The Account Management Director oversees customer relationships, ensuring satisfaction and retention by delivering strategic data solutions and driving product adoption.
Top Skills:
Clinical Data ManagementClinical ProgrammingEnterprise SoftwareSaaS
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Sr. AI Agent Developer will design, develop, and implement AI agent solutions that enhance enterprise workflows and integrate seamlessly into business processes while collaborating with various teams.
Top Skills:
Python
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
