As a Solutions Engineer, you'll partner with teams to scope technical solutions, conduct discovery sessions, deliver demos, and influence revenue growth by connecting Spreedly's platform to customer needs.
About Us:
Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.
Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.
Product Offering:
Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:
Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.
Tokenization: Securely stores and manages payment data with a universal tokenization service.
Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.
Payment Vault: A secure storage solution for sensitive payment information.
Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.
About the Role:
As a Solutions Engineer, you will be a key player in our pre-sales and customer solutioning efforts. You will partner closely with Account Executives, Product, and Engineering to scope technical solutions that align with customer needs and drive Spreedly's growth. This is a customer-facing, consultative role focused on understanding prospect pain points and designing solutions that connect Spreedly's platform capabilities to business outcomes.
You will also influence revenue growth, shorten time-to-close, and accelerate value realization for our customers. As Spreedly scales, this role will shape our go-to-market infrastructure through solution templates, demo assets, and mentoring, making it an ideal opportunity for impact and professional growth.
Responsibilities:
- Lead technical discovery sessions with prospects and customers to identify needs and align use cases to Spreedly's capabilities
- Deliver compelling demos, architecture diagrams, and documentation that support sales conversations and technical evaluation
- Translate business and technical requirements into actionable solution proposals and implementation plans that support scalability and reuse
- Develop and maintain reusable demo environments, solution artifacts, and objection handling templates
- Work with Product and Engineering teams to provide prospect feedback and ensure solution feasibility
- Partner with Customer Success and Support teams to ensure smooth implementation handoffs
- Serve as a technical expert in RFPs, security reviews, and compliance questionnaires
- Educate internal teams on platform capabilities, integration patterns, and sales enablement materials
Requirements:
- 3+ years in a Solutions Engineering, Sales Engineering, or Technical Account Manager role within a B2B SaaS or fintech environment
- Industry experience with eCommerce, PSPs, payment orchestration, or payment platforms
- Background in payments, card-not-present commerce, fraud, or gateways preferred
- Strong knowledge of APIs, SDKs, and system integration principles (especially REST and webhooks)
- Familiarity with scripting or backend programming (Python, Ruby, or JavaScript a plus)
- Experience collaborating with Sales and Product teams on enterprise deals
- Excellent verbal and written communication skills, including customer-facing documentation
- Ability to simplify complex technical topics and guide customer decision-making
Additional Skills We Value:
- Comfortable owning discovery and demo stages in an enterprise sales motion
- Experience with implementation or support functions is a plus
We Offer Our US-Based Employees:
- Competitive salary + Equity
- Outstanding Medical and Dental benefits, including 100% employer-paid options
- Company-paid Life and Disability insurance
- Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
- Open Paid Time Off policy + 12 weeks of paid leave for new parents
- Matching 401(k) plan (5% up to $5,000 yearly)
- $1,000 annual professional development stipend
- Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
- Access to company-paid professional coaching service
- Visits to HQ in Durham, North Carolina for remote employees
We champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here.
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Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.
Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.
At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.
We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.
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#LI-AE1
Top Skills
APIs
JavaScript
Python
Rest
Ruby
Sdks
Webhooks
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