Processes cash receipts and payments from insurance plans, patients, and miscellaneous sources across multiple tax IDs and cash accounts. Monitors patient balances, supports patient statement processing, collaborates on payment reconciliation, and provides help desk assistance for payment posting and patient accounts receivable issues. Communicates system issues, maintains confidentiality, and assists with special projects.
Job Summary & Responsibilities
The RCM Payment Posting Specialist position is responsible for processing all cash receipts, monitoring patient balances and performing all other duties required to maintain accounts receivable records by posting payments on a timely basis.
- Process and enter cash collections from 3rd party plans, patients, and miscellaneous payments for multiple Tax IDs and multiple Cash Accounts
- Develops expertise in payment activity and acts as a department and company resource for questions relating to this activity
- Communicates all system and site issues to their Manager and IT if applicable on a timely basis to allow management oversight and proper resource planning
- Assist in the RPA Patient AR Process to send timely patient statements
- Work hand in hand with the Research and Reconciliation team to ensure payments discovered are posted timely and effectively
- Provide Help Desk support for practice locations for problems and questions related to Payment Posting and Patient AR
- Assist their manager on special projects as needed
- High school diploma or equivalent
- At least one year experience with 3rd party billing including payment posting
- Basic computer literacy including MS Windows, Word and Excel
- Strong organizational skills and attention to detail
- Strong communication skills (verbal and written)
- Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual
- Must be able to maintain patient and practice confidentiality
Benefits
- 401(k) with Match
- Medical/Dental/Life/STD/LTD
- Vision Service Plan
- Employee Vision Discount Program
- HSA/FSA
- PTO
- Paid Holidays
*Benefits applicable to full Time Employees only.
Physical Demands
- This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
$19.50 - $22.50 per hour
Compensation & BenefitsBenefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*Similar Jobs
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