Sr. Director, Sales Operations

Location: Remote, United States

Reports to: SVP, Revenue Operations 

The opportunity 

Storable is transforming how Storage Sales operates. We have a clear vision for a more predictable, data-driven, and scalable sales engine, and we are building the operating system to support it. 

The Sr. Director, Sales Operations - Storage will lead that build. This is a senior leadership role for someone who can set strategy, create operating discipline, and work directly in the data, dashboards, systems, and processes required to make the vision real. 

You will lead Storage Sales Operations and partner closely with Sales, Finance, Marketing Operations, Business Operations, Enablement, GTM AI, BI, and executive leadership. The right person will be energized by creating structure where it does not yet exist, making progress through imperfect data and system constraints, and building capabilities that scale. 

What you will do 

• Establish a consistent operating rhythm for forecasting, pipeline inspection, deal review, bookings management, manager actions, QBRs, and executive reporting.
• Partner with Sales leaders and managers to improve pipeline hygiene, stage discipline, forecast accuracy, documented next steps, and deal-risk inspection. 
• Own the Storage Sales reporting roadmap across pipeline health, funnel conversion, forecast accuracy, activity, productivity, revenue quality, and GTM efficiency.
• Build and improve the dashboards and reporting views needed to run the business, including rep, manager, CRO, executive, and board-level views. 
• Personally create, validate, and improve reporting models and interim solutions while the long-term dashboarding capability is being built. 
• Establish clear KPI definitions, ownership, data sources, quality checks, and a governed reporting home across Salesforce, Tableau, Gong, spreadsheets, and related tools.
•  Lead the operating response to bookings accuracy, including definitions and process controls for new, expansion, cross-sell, win-back, and debooking scenarios.
• Build the historical data foundation needed to understand seasonality, conversion, pipeline requirements, forecast behavior, and sales performance. 
• Partner with Finance on forecast validation, bookings reconciliation, historical data, and shared definitions.
• Evaluate automation and AI opportunities that improve reporting, analysis, workflow execution, and decision speed while maintaining appropriate governance.
• Manage the Storage Sales Operations portfolio by clearly distinguishing delivered work, current priorities, future opportunities, and work that should not be pursued yet.
• Make thoughtful trade-offs based on revenue impact, risk reduction, time to value, effort, dependencies, and available capacity. 

What you will build 

In your first year, you will help establish the foundation for a scalable Storage Sales Operations function. Success will include: 

• A repeatable forecast and pipeline operating cadence that Sales leaders and managers use consistently. 
• A trusted KPI framework with one owner, one definition, and a clear source for the metrics used to run Storage Sales. 
• Connected reporting that supports frontline inspection as well as CRO, executive, and board-level decision making. 
• Improved visibility into pipeline coverage, created pipeline, pacing, forecast accuracy, bookings accuracy, funnel conversion, productivity, and revenue quality. 
• A prioritized two-quarter roadmap that sequences adoption, interim reporting bridges, new builds, data and Salesforce improvements, and deferred work. 
• Clear ownership, stronger documentation, and a team that can deliver both daily operations and foundational transformation work. 

What you bring 

• 10+ years of experience in Sales Operations, Revenue Operations, Business Operations, GTM Strategy, or a related discipline, including significant leadership experience. 
• Experience leading Sales Operations or Revenue Operations in a B2B SaaS or recurring-revenue business. 
• Strong understanding of forecasting, pipeline management, bookings, quota attainment, territory and segmentation planning, funnel conversion, sales productivity, and executive reporting. 
• Demonstrated experience building dashboards and reporting - not only managing the people who build them. 
• Strong Salesforce fluency, including opportunity data, forecast processes, field governance, reporting, and data quality. You do not need to be a Salesforce administrator, but you must be able to partner credibly with systems experts. 
• Hands-on experience with Tableau, Looker, Power BI, Salesforce reporting, advanced spreadsheets, or comparable BI and reporting environments.
• Experience creating KPI frameworks, source-of-truth models, SOPs, reporting governance, QA routines, and change-management plans. 
• Ability to work through imperfect data, incomplete processes, system constraints, and competing stakeholder requests while improving the underlying system. 
• Proven success leading transformation or build programs from current-state assessment through implementation, adoption, and continuous improvement. 
• Experience operating in a private-equity-backed or similarly fast-paced, high-growth environment, with the ability to navigate rapid change and organizational pivots, is a plus.
• Strong analytical and financial fluency, with the ability to connect operating metrics to revenue outcomes and business decisions. 
• A track record of developing analysts and operators into stronger business partners.
• Excellent executive communication skills, including the ability to turn complex data into a concise narrative, recommendation, and ask. 
• Practical experience using automation and AI to improve reporting, analysis, workflow execution, or decision speed. 

How you work 

• You combine strategic judgment with a willingness to work directly in the details when the business needs it. 
• You create clarity without waiting for perfect information and make thoughtful trade-offs when capacity is limited. 
• You follow work through from question to definition, build, validation, adoption, and measurable outcome. 
• You build standards before exceptions, simplify wherever possible, and communicate early when priorities or dependencies change. 
• You bring steady leadership through a multi-phase transformation and model the ownership, preparation, follow-through, and collaboration you expect from your team.

All applicants must be currently authorized to work in the United States on a full-time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states:  AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. 

About Us:

At Storable, we're redefining property management for specialty real estate. Powered by AI and three decades of industry data, Storable empowers over 33,000 self-storage facilities with the industry's only fully integrated technology platform. Our end-to-end solutions—from management software and demand generation to CRM tools and delinquency solutions—help storage operators streamline workflows, attract tenants, and grow revenue. Dedicated to empowering self-storage owners and operators, Storable helps you Win More every day. Explore our platform solutions at www.storable.com.

Benefits and Perks: 

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
• 8 hours of Rest, Relax, Recharge time to care for your mental health.
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
• ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options to help in your journey towards parenthood.
• Access to financial experts to help you make informed decisions and achieve your financial goals.
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply.

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.

Important Notice: To protect yourself from fraudulent activities, please consider the following: 

- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at [email protected] for verification.

Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to [email protected]