Sr Director, US Operational Resilience and FUSION

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Summary:

Reporting into the US Region VP, US CSO this role is responsible for ensuring that critical business functions within the US Region can continue to operate under conditions of significant business interruption and be restored in an effective and efficient manner.  There are 4 primary areas of responsibilities under this role.  Operational Resiliency focuses on the proactive nature of operational resiliency including testing resilience.  Business Incident/Crisis Management focuses on the handling and communication of active incidents.  Business Continuity focuses on the reactive nature of Operational Resiliency and helps to execute resiliency plans to restore impacted services covering aprox 60 business units and over 185 business functions. The final area of responsibility is governance and controls for the function.

Description:

• Lead a diverse team with the following overall accountabilities:
• Develop and maintain the operational resilience strategy and framework aligned with regulatory requirements and organizational objectives.
• Oversee identification, assessment, and management of operational risks, including critical business services and processes.
• Lead scenario analysis and stress testing to evaluate resilience capabilities.
• Establish and maintain processes for timely detection and monitoring of incidents across the organization.
• Establish and maintain robust incident management, crisis response, and business continuity plans.
• Coordinate response to major incidents and ensure timely recovery of critical operations.
• Communicate incident status, impact, and actions to affected stakeholders, including senior leadership, impacted business units, and external partners.
• Oversee root cause analysis to determine underlying factors of incidents.
• Lead post-incident reviews to capture lessons learned and recommend improvements.
• Drive ongoing improvement of resilience capabilities through lessons learned, root cause analysis, and industry benchmarking.
• Lead the execution and regular review of business impact analyses (BIA) to identify critical business functions, dependencies, and recovery priorities.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $190,000.00 - $220,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

Work Environment: Hybrid, 3 days in office, 2 days remote

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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