Leads content experience strategy, creative design, video production, organic social media, employee advocacy, and sales enablement content. Manages multidisciplinary teams and agency partners while aligning storytelling and content activation with business objectives, audience needs, and brand standards. Oversees workflows, performance analysis, SEO/AEO collaboration, digital experiences, and responsible adoption of AI-enabled tools to improve efficiency and impact.
Description
Job Summary
The Senior Manager, Content Experiences & Creative is responsible for leading the strategy, development and activation of content experiences that support CDW's brand, engage key audiences and advance business objectives. Reporting to the Director of Editorial & Content, this role leads a multidisciplinary team spanning content strategy, creative design, video production, organic social media and sales enablement content. The Senior Manager serves as the connective point between strategy, storytelling, creative execution and content activation, ensuring content is aligned to audience needs, business priorities and brand standards. This role partners closely with editorial, website, campaign, brand and sales stakeholders to create compelling content experiences across channels and audiences. The ideal candidate combines strategic thinking, creative leadership and operational excellence to deliver high-quality content that informs, engages and drives results.
What You Will Do
• Lead the strategy, planning and execution of content experiences that support business priorities, audience needs and brand objectives. • Oversee content strategy initiatives, ensuring content is aligned to customer, seller and business goals. • Lead creative design services supporting marketing initiatives, campaigns, events, thought leadership, social media, sales enablement and other customer-facing experiences. • Oversee video strategy and production, ensuring multimedia content supports engagement, storytelling and business objectives. • Lead organic social media and employee advocacy programs across LinkedIn, Instagram, Facebook, X and YouTube, helping expand audience reach, engagement and brand visibility. • Ensure content is effectively activated and distributed through the appropriate channels, audiences and experiences. • Oversee the creation of sales enablement content, ensuring seller-facing materials align with broader messaging, content strategy and brand standards. • Leverage audience insights, performance data and market trends to improve content effectiveness and inform future strategies. • Establish scalable workflows, prioritization processes and operating rhythms that improve visibility, efficiency and accountability. • Lead and develop a team of content strategists, designers, social media professionals and content creators while fostering a culture of collaboration, creativity and continuous improvement. • Collaborate with Website, SEO/AEO and UX leaders to shape content experiences that improve discoverability, usability, engagement and overall customer experience across digital channels. • Serve as a primary point of contact for agencies supporting media brands and content initiatives, ensuring strong collaboration and delivery. • Champion innovative approaches to content creation, including the use of AI-enabled tools and emerging technologies to improve efficiency and impact.
What We Expect of You
• 8+ years of experience in content strategy, content marketing, creative services, digital marketing, social media, multimedia production or related disciplines. • 3+ years of people leadership experience. • Experience leading multidisciplinary teams across content, creative, social media, video or related functions. • Demonstrated ability to develop and execute integrated content strategies that support audience engagement and business goals. • Strong understanding of content development, storytelling, creative production and content activation across multiple channels. • Experience overseeing creative design, social media, multimedia production or sales enablement content initiatives. • Working knowledge of SEO/AEO, content discoverability and digital audience behavior. • Experience managing agencies, freelancers and external creative partners. • Excellent communication, collaboration and stakeholder management skills. • Strong analytical and problem-solving skills with the ability to use performance insights to guide decisions. • Proven ability to manage competing priorities, establish operational processes and drive results across teams. • Experience leveraging AI-enabled tools and emerging technologies to improve content development and workflows. Preferred Qualifications • Experience in B2B technology, consulting or solutions-based organizations. • Experience leading content programs that support both customer engagement and sales enablement objectives. • Experience managing organic social media and employee advocacy programs. • Experience overseeing video production, multimedia storytelling and creative development. • Experience building and improving content operations, workflows and governance processes. • Experience managing agency partnerships and external production resources. • Familiarity with digital analytics, social media analytics and content performance measurement. • Experience with project and workflow management platforms tools. Pay range: $143,000 - $199,800 depending on experience and skill set Annual bonus target of 15% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don't need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Job Summary
The Senior Manager, Content Experiences & Creative is responsible for leading the strategy, development and activation of content experiences that support CDW's brand, engage key audiences and advance business objectives. Reporting to the Director of Editorial & Content, this role leads a multidisciplinary team spanning content strategy, creative design, video production, organic social media and sales enablement content. The Senior Manager serves as the connective point between strategy, storytelling, creative execution and content activation, ensuring content is aligned to audience needs, business priorities and brand standards. This role partners closely with editorial, website, campaign, brand and sales stakeholders to create compelling content experiences across channels and audiences. The ideal candidate combines strategic thinking, creative leadership and operational excellence to deliver high-quality content that informs, engages and drives results.
What You Will Do
• Lead the strategy, planning and execution of content experiences that support business priorities, audience needs and brand objectives. • Oversee content strategy initiatives, ensuring content is aligned to customer, seller and business goals. • Lead creative design services supporting marketing initiatives, campaigns, events, thought leadership, social media, sales enablement and other customer-facing experiences. • Oversee video strategy and production, ensuring multimedia content supports engagement, storytelling and business objectives. • Lead organic social media and employee advocacy programs across LinkedIn, Instagram, Facebook, X and YouTube, helping expand audience reach, engagement and brand visibility. • Ensure content is effectively activated and distributed through the appropriate channels, audiences and experiences. • Oversee the creation of sales enablement content, ensuring seller-facing materials align with broader messaging, content strategy and brand standards. • Leverage audience insights, performance data and market trends to improve content effectiveness and inform future strategies. • Establish scalable workflows, prioritization processes and operating rhythms that improve visibility, efficiency and accountability. • Lead and develop a team of content strategists, designers, social media professionals and content creators while fostering a culture of collaboration, creativity and continuous improvement. • Collaborate with Website, SEO/AEO and UX leaders to shape content experiences that improve discoverability, usability, engagement and overall customer experience across digital channels. • Serve as a primary point of contact for agencies supporting media brands and content initiatives, ensuring strong collaboration and delivery. • Champion innovative approaches to content creation, including the use of AI-enabled tools and emerging technologies to improve efficiency and impact.
What We Expect of You
• 8+ years of experience in content strategy, content marketing, creative services, digital marketing, social media, multimedia production or related disciplines. • 3+ years of people leadership experience. • Experience leading multidisciplinary teams across content, creative, social media, video or related functions. • Demonstrated ability to develop and execute integrated content strategies that support audience engagement and business goals. • Strong understanding of content development, storytelling, creative production and content activation across multiple channels. • Experience overseeing creative design, social media, multimedia production or sales enablement content initiatives. • Working knowledge of SEO/AEO, content discoverability and digital audience behavior. • Experience managing agencies, freelancers and external creative partners. • Excellent communication, collaboration and stakeholder management skills. • Strong analytical and problem-solving skills with the ability to use performance insights to guide decisions. • Proven ability to manage competing priorities, establish operational processes and drive results across teams. • Experience leveraging AI-enabled tools and emerging technologies to improve content development and workflows. Preferred Qualifications • Experience in B2B technology, consulting or solutions-based organizations. • Experience leading content programs that support both customer engagement and sales enablement objectives. • Experience managing organic social media and employee advocacy programs. • Experience overseeing video production, multimedia storytelling and creative development. • Experience building and improving content operations, workflows and governance processes. • Experience managing agency partnerships and external production resources. • Familiarity with digital analytics, social media analytics and content performance measurement. • Experience with project and workflow management platforms tools. Pay range: $143,000 - $199,800 depending on experience and skill set Annual bonus target of 15% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don't need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW Chicago, Illinois, USA Office
625 W Adams St., Chicago, IL, United States, 60661
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
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