Administer and support core collaboration tools (Google Workspace, Slack, Microsoft 365), manage user accounts and access, maintain intranet and documentation, troubleshoot end-user issues, collaborate on IT infrastructure and projects, monitor performance, and implement system improvements.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr Systems Administrator at Coupa:
Coupa is seeking a highly motivated and experienced Senior IT Systems Administrator to join our team in Poland on a remote basis. The Senior IT Systems Administrator will be responsible for the administration, maintenance, and support of our core collaboration tools and IT infrastructure.
The ideal candidate will have a strong understanding of SaaS Collaboration Services including but not limited to Google Workspace, Slack, Mimecast, OKTA, Microsoft 365, Project Management Tools, and intranet systems. They will also be adept at creating documentation and providing end-user support.
What You'll Do:
- Administer and support core collaboration tools, including Google Workspace, Slack, and Microsoft 365, ensuring optimal performance, security, and user experience.
- Manage user accounts, permissions, and access controls.
- Develop and maintain comprehensive documentation of systems, configurations, and processes.
- Administer and maintain the company intranet, ensuring content is up-to-date and accessible.
- Troubleshoot and resolve technical issues related to collaboration tools and IT systems, providing timely and effective support to end-users.
- Collaborate with other IT team members to implement and maintain IT infrastructure, including servers, networks, and storage systems.
- Participate in IT projects, including system upgrades, migrations, and new technology implementations.
- Stay up-to-date with the latest trends and technologies in collaboration tools and IT systems administration.
- Monitor system performance and identify areas for improvement.
What You Will Bring to Coupa:
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- 5+ years of experience as a Senior Systems Administrator or similar role.
- Strong knowledge of Google Workspace administration, including Gmail, Google Drive, Docs, Gemini, and other core services.
- Strong knowledge of Slack administration, including user management, channel management, and integrations.
- Experience with OKTA for identity and access management.
- Experience with Active Directory administration, including user and group management, Group Policy, and DNS/DHCP.
- Experience with Microsoft 365 administration, SharePoint Online, Teams, and OneDrive.
- Experience with intranet administration (e.g., Simpplr, Google Sites, SharePoint, Confluence).
- Excellent documentation skills, with the ability to create clear and concise technical documentation.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Fluency communicating in English (B2 level or above).
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:
Global Well-Being Perks (For All Employees Globally)
- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa Chicago, Illinois, USA Office
350 N. Orleans St, Chicago, IL, United States, 60654
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