The Senior Talent Management Specialist designs and delivers learning experiences, collaborates on strategies, manages projects, and improves development solutions to support coworker capability at CDW.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary
The Senior Learning & Development Specialist is a learning professional responsible for designing, developing, and delivering high-impact learning experiences that strengthen and support coworker capability across CDW. This role blends instructional design, facilitation, program and project management, and consulting to support learning and development initiatives aligned to the enterprise business and talent strategy. This position partners closely with the Director, Learning Strategy and Design, the broader Talent Team, HR Business Partners, and business stakeholders to build scalable, effective, and consistent development programs and offerings. The specialist contributes to the creation and ongoing enhancement of development solutions that accelerate capability building and foster a strong, values-aligned culture.
* What you'll do
* Support delivery of enterprise coworker and leadership learning and development strategy and contribute to designing and evolving development solutions aligned to priority initiatives.
* Design, build, deliver, and maintain high-impact learning and development solutions using modern instructional design and blended learning approaches grounded in adult learning theory.
* Establish and maintain governance and SOPs for development assets, ensuring global consistency and quality across job aids, guides, workshops, and digital tools.
* Apply appropriate training methods and modalities (virtual, in-person, hybrid, OnDemand, etc.) based on content and audience needs.
* Support project and program implementation, scaling, and ongoing maintenance, including evaluating effectiveness and measuring impact through surveys, benchmarks, and assessments.
* Support and continuously improve development solutions by staying current on industry trends, best practices, and new technologies.
* Collaborate closely with coworkers, leaders, HRBPs, and global stakeholders, serving as a trusted partner and influencing adoption across levels and functions.
* Operate effectively within a global environment, demonstrating adaptability, strong communication, and relationship-building skills.
What we expect of you
* Bachelor's degree in Human Resources, Leadership Development, Organizational Development, or related field and 5+ years of experience in instructional design, program development, training facilitation, or learning and development roles. • 5+ years of experience using a consultative approach with diverse stakeholders or 9+ years of experience in instructional design, program development, training facilitation, or learning and development roles.
* 5+ years of experience using a consultative approach with diverse stakeholders
* 5+ years of experience using learning technology platforms (e.g., Workday LMS) and design tools such as Articulate, Synthesia, Camtasia, Canva, Brain Shark, and other AI Enabled technology/tools/skills-based systems, etc.
* Experience using project management tools (e.g., Monday.com; Smartsheet, etc.).
* Strong communication skills with the ability to simplify and convey complex concepts.
* Proven ability to operate independently and navigate ambiguity in a fast-paced environment. Preferred skills, experience, and qualities needed (optional)
* Industry facilitation/assessment/coaching certifications (DDI, Franklin Covey, CCL, Vital Smarts, Clifton Strengths, DISC, Birkman, Hogan, Coaching, etc.).
* Professional certifications (ATD, SHRM, or similar). Pay range: $84,000 - $119,000 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary
The Senior Learning & Development Specialist is a learning professional responsible for designing, developing, and delivering high-impact learning experiences that strengthen and support coworker capability across CDW. This role blends instructional design, facilitation, program and project management, and consulting to support learning and development initiatives aligned to the enterprise business and talent strategy. This position partners closely with the Director, Learning Strategy and Design, the broader Talent Team, HR Business Partners, and business stakeholders to build scalable, effective, and consistent development programs and offerings. The specialist contributes to the creation and ongoing enhancement of development solutions that accelerate capability building and foster a strong, values-aligned culture.
* What you'll do
* Support delivery of enterprise coworker and leadership learning and development strategy and contribute to designing and evolving development solutions aligned to priority initiatives.
* Design, build, deliver, and maintain high-impact learning and development solutions using modern instructional design and blended learning approaches grounded in adult learning theory.
* Establish and maintain governance and SOPs for development assets, ensuring global consistency and quality across job aids, guides, workshops, and digital tools.
* Apply appropriate training methods and modalities (virtual, in-person, hybrid, OnDemand, etc.) based on content and audience needs.
* Support project and program implementation, scaling, and ongoing maintenance, including evaluating effectiveness and measuring impact through surveys, benchmarks, and assessments.
* Support and continuously improve development solutions by staying current on industry trends, best practices, and new technologies.
* Collaborate closely with coworkers, leaders, HRBPs, and global stakeholders, serving as a trusted partner and influencing adoption across levels and functions.
* Operate effectively within a global environment, demonstrating adaptability, strong communication, and relationship-building skills.
What we expect of you
* Bachelor's degree in Human Resources, Leadership Development, Organizational Development, or related field and 5+ years of experience in instructional design, program development, training facilitation, or learning and development roles. • 5+ years of experience using a consultative approach with diverse stakeholders or 9+ years of experience in instructional design, program development, training facilitation, or learning and development roles.
* 5+ years of experience using a consultative approach with diverse stakeholders
* 5+ years of experience using learning technology platforms (e.g., Workday LMS) and design tools such as Articulate, Synthesia, Camtasia, Canva, Brain Shark, and other AI Enabled technology/tools/skills-based systems, etc.
* Experience using project management tools (e.g., Monday.com; Smartsheet, etc.).
* Strong communication skills with the ability to simplify and convey complex concepts.
* Proven ability to operate independently and navigate ambiguity in a fast-paced environment. Preferred skills, experience, and qualities needed (optional)
* Industry facilitation/assessment/coaching certifications (DDI, Franklin Covey, CCL, Vital Smarts, Clifton Strengths, DISC, Birkman, Hogan, Coaching, etc.).
* Professional certifications (ATD, SHRM, or similar). Pay range: $84,000 - $119,000 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW Chicago, Illinois, USA Office
625 W Adams St., Chicago, IL, United States, 60661
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