Sr. Web Experience Specialist

Passionate people. Loyal clients. Leading solutions.
With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization.
Now we just need you!
As the Senior Web Experience Specialist for IDeaS.com, you will be the day-to-day owner of our global website-responsible for its strategy, performance, and user experience. You'll ensure the site reflects IDeaS' company and product strategy, translating business needs into web experiences that drive engagement, conversions and growth. This role emphasizes web strategy, execution, and coordination, with strong communication skills to simplify complex information into clear, compelling online experiences.
Our ideal candidate lives and breathes metrics. You'll constantly analyze site performance, spot trends early, and make smart, data-driven optimizations to improve engagement. You'll push IDeaS.com to stay ahead of evolving digital experience and distribution trends, leveraging emerging practices like AEO (Answer Engine Optimization), GEO, personalization, and AI-driven optimization to keep our digital presence best-in-class.
What you'll be doing...
Website Strategy & Execution

• Set direction and priorities for IDeaS.com as a high-performing, conversion-optimized digital property.
• Translate company and product strategy into cohesive, audience-focused web experiences.
• Define optimization opportunities, propose solutions, and drive implementation in partnership with our website agency and internal stakeholders.
• Lead and manage website projects-large and small-from concept to launch.

User Experience Optimization

• Ensure a seamless, engaging, and accessible user experience across devices.
• Use analytics, testing, and user feedback to continuously improve navigation, conversion flows, and content engagement.
• Build and maintain a dynamic roadmap that reflects audience behavior trends and drives engagement and conversions (e.g., demo requests, downloads, interactions).

Content, SEO & Discoverability

• Collaborate with product marketing and content teams to adapt complex information into clear, digestible, web-ready content.
• Implement SEO, AEO, and GEO best practices to enhance visibility across both traditional and emerging discovery channels (search engines, LLMs, etc.)
• Partner with writers and content owners to ensure web content supports discoverability and drives measurable outcomes.

Agency & Vendor Management

• Manage day-to-day interactions with our website agency, ensuring timely delivery of updates, enhancements, and fixes.
• Track and report on agency performance, budgets, and project milestones.

Analytics & Reporting

• Monitor site performance using tools such as GA4, SEMrush, and Demandbase.
• Translate insights into actionable recommendations that improve conversion and demonstrate ROI.
• Provide regular reporting and insights to inform strategy, demonstrate ROI, and guide decision-making.

Cross-Team Collaboration

• Act as the bridge between product marketing, communications, and digital marketing to ensure messaging is consistent and impactful.
• Partner with internal stakeholders to align web initiatives with campaigns, launches, and corporate objectives.

Governance & Innovation

• Ensure compliance with accessibility standards, privacy regulations, and brand guidelines.
• Stay current on B2B web marketing trends, UX best practices, and emerging technologies-recommending enhancements as appropriate.
• Explore AI-driven tools and personalization strategies to continuously improve discoverability, engagement, and conversion.

What you'll bring to us...

• 5-8 years of B2B SaaS website management experience.
• Strong understanding of digital channels, demand generation, and web performance optimization.
• Experience managing agencies, budgets, and project deliverables.
• Hands-on experience with analytics platforms (GA4, SEMrush, Demandbase) and ability to use data to drive decisions.
• Familiarity with WordPress, Salesforce, Pardot, and Qualified is a plus.
• Excellent communication and collaboration skills-able to translate technical/product information into clear web experiences (strong editing and simplification preferred; heavy writing supported by content teams).
• A collaborative, problem-solving mindset with the ability to balance strategic priorities and day-to-day execution.

We Support Who You Are....
As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States , and should not require, now or in the future, sponsorship for employment visa status.
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights .
Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.
Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
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