Design and build developer platforms, backend tooling, SDKs, test infrastructure, reusable components, evaluation frameworks, and AI-assisted engineering workflows. Own architecture across distributed systems, observability, governance, reliability, and developer productivity. Influence technical strategy across teams, establish engineering standards, mentor senior engineers, and drive multi-quarter platform investments. The role is hands-on and focused on enabling backend, mobile, ML, and web teams to deliver reliable software faster.
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Platform Engineering
Platform engineering at Fetch is grounded in service to developers, strong ownership, and purposeful innovation. Rather than building end-user features, platform engineers focus on the foundations that other teams rely on, spanning core systems, architecture, automation, and developer workflows.
This work lives in complex problem spaces where the right answer is rarely obvious. Our engineers navigate ambiguity with data and sound judgment, understand tradeoffs, and partner closely across product and engineering to solve problems that scale. We maintain a high technical bar and value practicality, curiosity, and continuous improvement.
This is an environment for builders who enjoy shaping durable platforms, improving developer experience at scale, and enabling teams across Fetch to ship with confidence.
About the Role:
Fetch is building the most rewarding way to shop, and how fast and reliably our engineers ship is a big part of how we get there. We invest heavily in the tools, standards, and infrastructure that help engineers deliver reliable software faster across backend, mobile, ML, and web, including modernizing our developer workflows with AI-assisted development.
We're hiring a Staff Backend Engineer to design and build the systems behind that developer experience. You'll own architecture across developer tooling, test infrastructure, and engineering workflows, and you'll be hands-on building the SDKs, reusable components, and shared platforms that raise engineering velocity and quality across the company. This is a senior technical role focused on system design and execution, not people management, but it carries broad influence: you'll set architectural direction, define standards, and mentor engineers across multiple teams.
This is a high-impact role at the intersection of developer platforms, engineering infrastructure, and operational excellence, where scalability, reliability, and quality are non-negotiable. This is a full-time role that can be held from one of our US offices or remotely in the United States.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Design and build the tools, golden paths, SDKs, and evaluation frameworks that improve how engineers deliver high-quality software, including AI-assisted development workflows.
- Architect core building blocks such as cross-platform contract testing, integration test infrastructure, and unified components that make development reliable across backend, mobile, and data.
- Build observability and governance for developer tooling, including telemetry and metrics that give visibility into developer productivity, code quality, and platform health.
- Design and evolve internal libraries and marketplaces of reusable templates and components, with quality gates, versioning, and lifecycle governance that sustain adoption at scale.
- Evaluate and integrate emerging developer tools, including AI-assisted development tools, and turn the promising ones into production-grade platform capabilities.
- Lead architectural decisions across multiple services and domains, balancing reliability, developer velocity, maintainability, and operational cost as the platform grows.
- Improve engineering leverage by identifying opportunities for platformization, reusable services, and shared infrastructure that accelerate development across multiple teams.
- Partner across Engineering, Product, and Data to define platform capabilities, evaluate technical tradeoffs, and align technical investments with measurable adoption and quality outcomes.
- Raise the bar on engineering standards, systems-level thinking, and operational excellence, helping teams shift from feature-delivery to system-creation.
- Influence org-level technical priorities and investment, partnering with engineering and product leadership to sequence multi-quarter platform bets and set technical direction across the org, not just execute a roadmap.
- Mentor senior engineers and set standards for design, reliability, and maintainability, driving influence well beyond your direct areas of ownership.
In your Toolbox (Minimum Requirements):
- 12+ years designing, building, and operating backend or platform systems at scale, with a strong programming background in Go, Python, or similar (Kotlin/Swift a plus).
- Deep experience owning architecture for complex distributed systems (scalability, failure modes, operational maturity) and making high-impact architectural and investment tradeoffs that set technical direction for a broad domain, not just executing a roadmap.
- Ability to independently translate ambiguous technical and product goals into robust designs with clear technical and operational tradeoffs.
- Strong developer platform and internal tooling background (test/CI infrastructure, distributed backend systems), including designing APIs, SDKs, and shared services with clear boundaries for multiple teams, and building reusable libraries, templates, and paved-road abstractions across heterogeneous repos and toolchains.
- Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Claude Code) and a track record of using them to improve velocity, quality, or developer experience.
- Proven experience shipping production agents and tuning coding-harness workflows across planning, execution, verification, and failure recovery.
- Experience designing evaluations for production agents, including deterministic checks, LLM-based judges, regression benchmarks, and end-to-end testing suites.
- Commitment to engineering excellence and systems thinking: reliability, observability, incident management, reproducibility, versioning, execution safety, and enforcing acceptance criteria before changes ship.
- Demonstrated influence beyond direct ownership, including mentoring senior engineers and setting standards for system design and quality.
- Strong experience with AWS and cloud-native systems; experience with AgentCore is a significant plus.
Nice to haves/Bonus Points (Preferred Requirements):
- Experience with agentic and LLM-assisted development workflows: agent frameworks, tool and prompt orchestration, and evaluation harnesses for model and agent output.
- Experience building or scaling an internal developer platform, developer experience, or platform engineering capability, including through periods of rapid company growth.
- Experience curating internal marketplaces, reusable component libraries, or golden-path ecosystems with quality and lifecycle governance.
- Experience with contract testing, integration test infrastructure, and telemetry/measurement systems for engineering effectiveness, developer productivity, and code quality.
- Familiarity with the backend infrastructure that powers mobile (iOS and Android), ML, and web experiences.
- Prior Staff or Principal-level experience driving architectural direction across teams, platforms, or product domains.
- ML engineering experience, particularly applied to agent evaluation, model behavior, or production AI systems, is a plus.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Fetch Chicago, Illinois, USA Office
Fetch Rewards has offices or co-working spaces in Madison, WI (Our HQ), Chicago, Boston, New York, San Francisco (in transition). We have remote employees in 39 states, and growing!
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
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