Serves as a customer- and sales-facing presales technical expert for endpoint and client solutions. Partners with account teams and technology vendors to qualify opportunities, design solutions, explain product configurations, support pricing, deliver presentations and training, manage pipelines, forecast sales, and achieve quotas. Builds new business, differentiates offerings, positions implementation services, and drives sales and profitability for a designated product line.
Description
Job Summary:
The Technical Specialist is customer and sales facing, pre-sales technologist that acts as a value-added technical advocate for CDW sellers and customers. The Technical Specialist is responsible for understanding customers' business requirements as they pertain to client or end-point technologies (including devices such as notebooks or desktops, hardware components, software, operating systems, etc.), qualifying opportunities and creating designs that match the requirements with appropriate products, managed and professional services. The Technical Specialist has subject matter expertise of endpoint or client solutions and has a basic awareness of adjacent technology solutions. In addition, a Technical Specialist is competent at positioning implementation services within their line of business (LOB)
* What you'll do:
* Collaboratively work with Account Managers, Presales Account Executives, ISA's and FSA's and Partner stakeholders to identify and facilitate opportunities
* Provide weekly/monthly/quarterly sales forecasting and visibility activity by keeping a current pipeline using forecasting tools
* Work with sales management to identify specific behaviors, knowledge, and skill areas for focus and evaluation for development of the general Account Manager audience
* Present logical and well-organized arguments, data, and concrete business examples
* Clearly explain relevant facts, effectively distinguish product offerings from competitors, offer product configuration / pricing / program assistance, and present a well-prepared compelling case to the customer for purchase of Product Line solutions
* Attain quarterly and annual sales quota
* Conduct high level conversations and training presentations
* Consistently build and deliver on account and opportunity pipeline
* Drive sales and profitability for a specific product line
* Follow-up on and qualify leads
* Generate new business opportunities to grow pipeline
* Identify key decision makers and manage the sales process
* Increase rapid acceptance of the Product line through: Developing a thorough understanding of the portfolio, defining and articulating a strategy and solution by customer or vertical, partnering with other teams to align horizontal solutions with key accounts
What we expect of you:
* Bachelor's degree and 3 years of experience in a technical solution focused role, including experience in presales engineering and/or sales in a Systems Integrator, OEM, or similar environment OR 7 years of experience in a technical solution focused role, including experience in presales engineering and/or sales in a Systems Integrator, OEM, or similar environment
* Preferred skills, experience, and qualities needed:
* Relevant certifications in AI systems and software
* Certifications through one or more OEMs
* Experience in pre-sales engineering and/or sales in a Systems Integrator, OEM, or similar environment
* Relevant certifications in area of specialty
* Billable consulting experience
* Experience with leading teams in an AI or consulting project environment
* Experience with AI, OEM or VAR based partner management
* Demonstrated experience in the selling and delivery of multi-million-dollar enterprise-size, complex projects
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Job Summary:
The Technical Specialist is customer and sales facing, pre-sales technologist that acts as a value-added technical advocate for CDW sellers and customers. The Technical Specialist is responsible for understanding customers' business requirements as they pertain to client or end-point technologies (including devices such as notebooks or desktops, hardware components, software, operating systems, etc.), qualifying opportunities and creating designs that match the requirements with appropriate products, managed and professional services. The Technical Specialist has subject matter expertise of endpoint or client solutions and has a basic awareness of adjacent technology solutions. In addition, a Technical Specialist is competent at positioning implementation services within their line of business (LOB)
* What you'll do:
* Collaboratively work with Account Managers, Presales Account Executives, ISA's and FSA's and Partner stakeholders to identify and facilitate opportunities
* Provide weekly/monthly/quarterly sales forecasting and visibility activity by keeping a current pipeline using forecasting tools
* Work with sales management to identify specific behaviors, knowledge, and skill areas for focus and evaluation for development of the general Account Manager audience
* Present logical and well-organized arguments, data, and concrete business examples
* Clearly explain relevant facts, effectively distinguish product offerings from competitors, offer product configuration / pricing / program assistance, and present a well-prepared compelling case to the customer for purchase of Product Line solutions
* Attain quarterly and annual sales quota
* Conduct high level conversations and training presentations
* Consistently build and deliver on account and opportunity pipeline
* Drive sales and profitability for a specific product line
* Follow-up on and qualify leads
* Generate new business opportunities to grow pipeline
* Identify key decision makers and manage the sales process
* Increase rapid acceptance of the Product line through: Developing a thorough understanding of the portfolio, defining and articulating a strategy and solution by customer or vertical, partnering with other teams to align horizontal solutions with key accounts
What we expect of you:
* Bachelor's degree and 3 years of experience in a technical solution focused role, including experience in presales engineering and/or sales in a Systems Integrator, OEM, or similar environment OR 7 years of experience in a technical solution focused role, including experience in presales engineering and/or sales in a Systems Integrator, OEM, or similar environment
* Preferred skills, experience, and qualities needed:
* Relevant certifications in AI systems and software
* Certifications through one or more OEMs
* Experience in pre-sales engineering and/or sales in a Systems Integrator, OEM, or similar environment
* Relevant certifications in area of specialty
* Billable consulting experience
* Experience with leading teams in an AI or consulting project environment
* Experience with AI, OEM or VAR based partner management
* Demonstrated experience in the selling and delivery of multi-million-dollar enterprise-size, complex projects
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW Vernon Hills, Illinois, USA Office
200 N. Milwaukee Ave., Vernon Hills, IL, United States, 60061
CDW Chicago, Illinois, USA Office
625 W Adams St., Chicago, IL, United States, 60661
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