Strategic Account Manager

BGIS ITS is currently seeking a Strategic Account Manager to join the team Remote, US and surrounding areas.
 

BGIS is that, Company.
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Are You Looking For

• A company that cares and wants you to achieve your career objective.
• A company that offers you flexibility on the types of rewards and recognition that align with your personal situation.
• A company that puts you and your career first

The Strategic Account Manager achieves client retention and renewal through delivery of quality, value relationship building and maintenance. The position delivers upon client’s business objectives. The Strategic Account Manager demonstrates BGIS values and the company commitment to safety, health, and the environment. 

• Compensation Range: $75K - $120K
• Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
• Paid Holidays: 7 annually (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
• 401(k) Match: 5% employer contribution

KEY DUTIES & RESPONSIBILITIES

Account Management

• Develop and maintain personal relationships with key client stakeholders. 
• Ensure client objectives and concerns are dealt with in a thoughtful and effective manager, informing senior business leadership of any problems that may arise. 
• Monitor progress to ensure KPIs (key performance indicators) are reached and that the achievements are communicated and the BGIS goals evolve with the client. 
• Partner with multiple contacts to manage overall product/project delivery schedule, client deliverables and cross department deliverables. 
• Contribute to the completion of other key initiatives as assigned.

Business Development

• Collaborate with business development to identify and pursue expansion opportunities for existing clients. 
• Renew and expand services with assigned client base.

KNOWLEDGE & SKILLS REQUIRED

• Bachelor’s Degree in business, engineering, construction, management, business administration or equivalent work experience.
• Minimum 4 years appliable work experience in the construction or facilities management industry. 
• Minimum 3 years of experience with account management. 
• Excellent verbal and written communication skills. 
• Ability to collaborate in a teamwork environment with internal and external contacts. 
• Problem Solving skills to identify root cause issues and take appropriate steps for resolution. 
• Time Management focus to balance multiple competing priorities. 
• Relationship building to maintain current clients and build connections with additional industry contacts.
• Intermediate working knowledge of Microsoft Word, Excel, Outlook, and Project required. Working knowledge of SharePoint preferred. Knowledge of CRM a plus. 
• Building Owners and Management Association (BOMA) certification or designation preferred.  

Physical Demands and Work Environment

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.  
• Ability and willingness to travel. 
• Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.

Visit us online at https://www.bgis.com/us/careers.htm for more information.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.

The compensation for this exempt position is $75,000-$120,000.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength have always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

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