Strategy & Operations Associate (Hybrid)

About the role: 

As a Strategy & Operations Associate, you will directly support one of Enova’s core P&Ls and tackle projects that ensure we are operating at peak performance. Our team is big enough to have the resources to scale, but small enough that a single analyst has the autonomy to identify a problem, build the solution, and own the result. We don't wait for the data to tell us there’s a problem; we hunt for the insights that keep us ahead of the curve.

Project Spotlight: Proactive Sales Capacity Modeling This is an example of the type of work you will own in this role:

• The Observation: You identify a 3-month decline in how often customers take our loan offers. You realize that while we are generating interest, we are failing to convert it into revenue.
• The Analysis: You dive into the data using SQL and BI dashboards, uncovering a 30% surge in offers that our flat-lined sales headcount couldn't absorb. You prove the team is stretched too thin.
• The Buy-In: You explain your work to key stakeholders and senior leadership, getting buy-in and feedback as you go. You develop monitoring and reporting and ensure that you'll be responsible for the outcome over time, not just model implementation.
• The "So What": Rather than just asking for "more people," you build a predictive staffing model. You partner with Sales Ops to define a "Golden Ratio" of offers-per-rep and integrate marketing forecasts to predict staffing needs 3–6 months in advance.
• The Result: You move the org from reactive to proactive hiring, protecting millions in loan originations and building a repeatable framework for scaling.

Responsibilities:

• Operate as an Owner: Don't just manage projects; identify them. Monitor business health metrics to find bottlenecks before they impact the bottom line.
• Bridge the Technical & Strategic: Use data (SQL, BI tools, analytical models etc.) to diagnose problems, but use your intuition to solve them.
• Drive Strategic Alignment: Present your findings to secure buy-in for initiatives that improve customer experience and grow the business.
• Own the "End-to-End": Take projects from a "hunch" to a fully implemented process.

Requirements:

• Bachelor’s degree in Engineering, Business, or Finance.
• 4-7 years of work experience in management consulting, data analytics, or business operations. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
• Self-Sufficiency: A proven track record of identifying business problems and driving solutions without being prompted.
• Technical Fluency: Comfort with data intensive environments and independent data exploration. Experience with SQL, BI tools, and analytical models preferred.
• The "Owner" Mindset: You treat the P&L as if it were your own business.

Compensation:

Benefits & Perks:

• Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day…Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. 

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. 

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