Own and operate cloud-based infrastructure across environments; build cloud-agnostic IaC; run deployments; design shared infrastructure components (secrets, config, orchestration); automate metrics collection and analysis; write tools, run root-cause analyses, collaborate with engineers, and develop proofs-of-concept.
Technical Operations Engineer - Job ID 26DEV401- Remote (Accepting applications from Mid-West and East Coast States, USA only)
Job type: Full-time employee
Responsibilities (What you’ll do)
- Own infrastructure across all of our environments from production to dev
- Build a cloud-agnostic Infrastructure-As-Code approach structure as we expand
- Facilitate and carry out deployments across all of our environments
- Contribute to the infrastructure architecture and best practices for the applications we deploy
- Write software tools and systems to automate, explore and report on our infrastructure
- Automate collection and analysis of metrics from distributed systems to assist in performance tuning and fault finding
- Design and implement foundational infrastructure components used by every engineering team (e.g. dynamic configuration, secrets storage, container orchestration, etc)
- Provision accounts and equipment
- Compose and maintain detailed technical specifications and diagrams
- Perform root-cause analyses of under-performing infrastructure
- Dive into code and logs with engineers as technical challenges arise
- Develop proofs of concepts as needed
- Keep current with engineering best practices, design principles, technology, security, and compliance in order to apply that knowledge to all of the responsibilities above
- Bachelor of Science degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or similar engineering major.
- 2+ years of experience as a Technical Operations Engineer or in a similar technical operations role (e.g. DevOps, NetOps, SecOps, SysAdmin, SRE, or Infrastructure Engineer)
- High proficiency engineering with Infrastructure-as-Code principles
- Experience engineering infrastructure for a SaaS product/platform
- Experience engineering cloud-based infrastructure
- Experience engineering infrastructure using message/event queues
- Experience engineering infrastructure using containers
- Experience engineering with Terraform and Ansible
- Experience with multiple frameworks, databases, services, and tools
- Excellent written and verbal communication skills
- Experience working as a member of a highly-collaborative engineering team
- Experience communicating directly with clients
- Valid US work authorization
- Accepting applications from Mid-West and East Coast States, USA only
- Strong foundation in Information Security
- HealthTech experience
- Master of Science degree in Information Systems, Computer Science, Software Engineering, or similar engineering major
- Experience engineering infrastructure in AWS and/or Azure
- Experience with agile/scrum or kanban process methodology
- Working proficiency of Spanish or Ukrainian language skills
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