Vail Systems, Inc.

Technical Recruiter

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Who You Are

Interested in assisting with the full cycle recruiting pipeline and other areas of HR?

We’re looking for a detail-oriented person who is passionate about talent acquisition to assist with a variety of responsibilities and tasks alongside our entire HR team. This position is a hybrid contractor role primarily based out of our office in downtown Chicago, but occasional travel to our office in Deerfield may be required.


What You'll Do

  • Assist the lead recruiter with the administrative tasks involved in the full recruiting lifecycle.
  • Post jobs and move candidates through the recruiting workflow in our applicant tracking system (ATS) Lever.
  • Screen resumes in Lever for best-fit candidates.
  • Source passive candidates on various job sites, such as LinkedIn Recruiter.
  • Conduct passive candidate outreach via email and messaging apps.
  • Develop relationships with colleges, vendors, or recruiting agencies.
  • Assist in the onboarding process.
  • Schedule various interview steps, including initial HR screens (eventually conducting these yourself), hiring manager interviews, technical assessments using various platforms, such as CoderPad, and in-person or virtual team interviews.
  • Manage the entire onboarding process for candidates.
  • Schedule and attend debriefings with interview teams to determine hiring decisions.
  • Participate in employer branding initiatives related to recruiting.
  • Maintain documentation and update HR tools and systems with new data, including updating the organizational charts.
  • Assist employees with their day-to-day requests including benefit and payroll related needs.
  • Collaborate with the HR Office Coordinator to execute various operations tasks and employee engagement events.
  • Coordinate various Human Resources initiatives for organizational development, performance management, recognition/rewards, training/education, standardized procedure development, and documentation.
  • Modify compensation market data matches and pull reports for new hires.

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

  • Currently pursuing or completed a Bachelor’s or Master’s degree in Human Resources, Industrial & Organizational Psychology, Business Administration, or another related field.
  • 2+ years of experience managing the full recruiting lifecycle.
  • Ability to work up to 40 hours per week.
  • Excellent verbal and written communication skills.
  • Ability to work independently with limited supervision (follow-through skills).
  • Strong computer skills, including Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
  • Experience using an applicant tracking system such as Lever, preferred.
  • Experience executing onboarding tasks for new hires, preferred. 
  • Experience with market salary data, payroll, benefits, and other HR-related tools, preferred.

Who We Are

At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S.; 1 in 10 times when someone calls a customer support hotline, Vail is routing or interacting with that call.

We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment. 

We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail’s communication solutions. We recognize that equitable and unique individuals benefit our teams’ problem-solving, innovation, and development efforts. 

Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees flexibility to collaborate with team members based on business needs. 

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What are Vail Systems, Inc. Perks + Benefits

Vail Systems, Inc. Benefits Overview

Vail’s core values are integral to every aspect of our company, including how we support each employee’s health and happiness in and out of the workplace. We provide access to top-tier health and wellness benefits, opportunities for continued educational experience, and several other benefits that support a healthy work-life balance.

Partners with nonprofits
We partner with Seneca Foundation and Chicago Public Schools to educate Black and Latinx recent Chicagoland high school graduates with paid software development training opportunities.
Open door policy
OKR operational model
Pair programming
Open office floor plan
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Each employee’s balance of remote and on-site work is based on how they work best, and when in-person collaboration is most effective.
Documented equal pay policy
Mandated unconscious bias training
We provide training to all employees who participate in our interview process on unconscious biases and interview best practices.
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Covers Health, Limited Purpose, Commuter, and Dependent Care.
Disability insurance
Dental insurance
Three (3) plan options through Cigna, including PPO, Buy-up PPO, and HMO.
Vision insurance
Health insurance
Three (3) plan options through Blue Cross Blue Shield of Illinois, including PPO, High Deductible PPO (HSA), and HMO. All plans ensure prescription coverage.
Life insurance
All employees receive Basic Life coverage, provided by Vail Systems. Additional coverage is also available.
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Access to ComPsych’s Employee Guidance Programs and services.
Financial & Retirement
401(K) matching
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
New parents receive twelve (12) weeks paid leave for primary caregivers and two (2) weeks paid leave for secondary caregivers.
Family medical leave
Vacation + Time Off
Generous PTO
Employees receive fifteen (15) days of PTO and two (2) “float days” per year.
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Pre-tax commuter plans are available to help employees cut back costs on transit (Metra, CTA) and parking.
Company-sponsored outings
Free snacks and drinks
Both our Chicago Loop and Deerfield office kitchens are regularly restocked with free snacks and beverages for our employees.
Some meals provided
Recreational clubs
Vail Systems sponsors a summer softball league and triathlon team.
Relocation assistance
Our relocation assistance plan offers a maximum reimbursement $1000 for relocations over 50 miles from previous home location.
Home-office stipend for remote employees
All full-time employees are eligible for a $100 reimbursement to help get their home office set up. 
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Apprenticeship programs

Additional Perks + Benefits

Employee Referral Bonuses. Gym Memberships. Collaborative Work Space. Competitive Pay.

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