Trading Services Associate I

Are you ready to elevate your career in a fast-paced, global environment? As a Markets Asset Servicing Associate, you will have the opportunity to lead impactful initiatives, collaborate with talented colleagues, and develop your expertise across a diverse range of products and markets. Join us and be part of a team that values innovation, continuous learning, and your professional growth.

Job Summary:
As a Markets Asset Servicing Associate within the Commercial & Investment Bank, you will play a key role in the end-to-end processing of global corporate actions and income events across multiple securities types, including equities and fixed income products. You will work closely with trading desks, middle office, finance teams, and settlements, gaining valuable insight into operations and contributing to the delivery of exceptional service for our clients. This role offers the opportunity to take on greater responsibility, mentor junior staff, and drive process improvements that enhance our operational excellence.
You will be empowered to manage complex event workflows, support regulatory and risk controls, and participate in projects that shape the future of our asset servicing platform. Your contributions will help us deliver industry-leading quality and a world-class client experience.

Job Responsibilities:

• Lead and oversee daily operations for corporate action events across multiple markets and securities types, ensuring accuracy and timeliness
• Serve as an escalation contact, investigating and resolving complex dividend-related queries
• Act as a subject matter expert for asset servicing processes, providing guidance and support to junior team members
• Manage high-volume workflows and prioritize tasks to meet critical deadlines
• Ensure all regulatory reporting and daily controls are completed accurately and on time
• Produce and analyze operational metrics, identifying trends and areas for improvement
• Proactively identify and escalate issues, collaborating with team members to resolve complex problems
• Support cash and stock break management, investigating and resolving discrepancies
• Contribute to process improvement initiatives, recommending and implementing more efficient and cost-effective methods
• Participate in projects driven by industry mandates, process enhancements, or client requirements
• Maintain up-to-date awareness of risk policies and procedures, ensuring adherence to escalation protocols

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Accounting, Business Administration, Economics, Finance, or equivalent work experience
• Three years of experience in asset servicing or securities operations, with expertise in corporate actions and/or income processing
• Strong understanding of the transaction and trade lifecycle and global securities products
• Advanced risk and control awareness, with experience implementing mitigating controls
• Proven ability to manage high-volume, deadline-driven workflows with accuracy and quality
• Excellent problem-solving, analytical, and issue resolution skills
• Strong relationship-building and communication skills, with the ability to collaborate across teams and with external counterparties
• Proficiency in Microsoft Office applications, especially Excel
• Series 99 license required, or must acquire the Series 99 certification within the first 120 days
• Ability to mentor junior staff and contribute to a collaborative team environment
• High degree of attention to detail and adaptability to changing business needs

Preferred Qualifications, Capabilities, and Skills:

• Experience with industry systems preferred