Training Specialist (Contractor)

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions.

You will make an impact:

The Training Specialist will manage and deliver effective knowledge transfer solutions for eClinical and clients. The Training Specialist shall ensure that all client work has met or exceeded client expectations.

Accelerate your skills and career within a fast-growing company while impacting the future of healthcare.

Your day to day:

• Manage the overall relationship and expectations of their assigned clients
• Leverage relationship with existing clients to obtain additional business and references for other services by providing high client satisfaction
• Oversight of project management activities for all phases of the project lifecycle, which may include planning, tracking and completion of project deliverables
• Provide consultant services for clients to determine scope of training needs and provide direction in determining the best solutions based on the client's business needs
• Analyze and design training and documentation solutions in the context of the appropriate job roles, responsibilities, business process and procedures for eClinical and clients
• Develop training solutions using authorware tools like Captivate or Articulate
• Deliver training through instructor-led, virtual classrooms, and e-learning formats
• Ensure compliance with eClinical and industry quality standards, guidelines and procedures
• Develop personal training expertise to support the goals of eClinical
• Other duties as assigned

Take the first step towards your dream career. Here is what we are looking for in this role.

Qualifications:

• Bachelor's degree or equivalent work experience preferred
• 2+ years’ experience with instructional design and application of adult learning theory principles preferred
• Demonstrated success assessing needs, developing and delivering effective training and/or documentation solutions and facilitating training sessions (including delivering virtual online training)
• Strong project management experience and team leadership skills including scope management, work planning and work delegation
• Works well independently and in team environment
• Blended dynamic of self-motivation/can-do attitude, intuitive thinking, flexibility and strong problem-solving skills within a strong team environment
• Excellent verbal and written communication, knowledge transfer and presentation skills
• Detail oriented, ability to multitask with strong prioritization, planning and organization skills
• Knowledge of Pharmaceutical/Biotechnology industry and EDC products and services is a plus
• Knowledge of ICH/GCP guidelines, 21 CFR Part 11 and clinical trial methodology is a plus
• Intermediate to expert experience in e-learning development
• Experience with tools such as Captivate, Articulate, WebEx, Adobe Connect, Flash, etc preferred
• Proficiency in Microsoft Office Applications (with a focus on Word and PowerPoint), Windows 2000 / XP

Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!

eClinical is a winner of the 2025 Top Workplaces USA Award for Remote Work! We have also received numerous Top Workplaces Culture Excellence Awards celebrating our exceptional company vision, values, and work-life balance. See all the details here: https://topworkplaces.com/company/eclinical-solutions/

eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here!

We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.