Senior Vice President Revenue Operations

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The Role

The Vice President of Sales Operations will work with the company CRO on the development of Fusion's revenue generation by delivering sales enablement, performance reporting, alignment of inputs and outputs between marketing, BDR and sales teams, identifying insights in performance opportunities as well as gaps and addressing them in a timely manner. You will play a key role in sales enablement, ensuring that our sales team has the tools and skills needed to succeed. Working closely with both the marketing and sales organizations to develop strategy and improvement opportunities. This is an outstanding opportunity for a Sales Operations leader with a proven track record of accountability, operational excellence, and building, enabling, and driving high-performing revenue generating teams to join a high-growth organization. 

 


Key Responsibilities of this Role: 

  • Lead Sales Operations that include the following functions: sales enablement, performance reporting, GTM modeling, and alignment with the financial plan. 

  • Develop and implement processes, tools, and metrics to optimize the revenue generation process. Continuously monitor and analyze revenue performance, identify trends, and recommend actions to drive revenue growth and improve operational efficiency on a daily and weekly cadence. 

  • Work closely with sales leadership to develop accurate and reliable sales forecasts. Provide insights and recommendations based on pipeline analysis and market trends to support effective sales planning and resource allocation. 

  • Closely monitor the sales pipeline, analyzing the progress of deals at each stage and identifying potential bottlenecks or opportunities for improvement. You will work closely with the sales team to ensure accurate forecasting and effective pipeline management. 

  • Develop and implement a comprehensive sales enablement program that includes onboarding, training, and ongoing support for new hires throughout their 12-18 month journey. 

  • Responsible for reviewing and analyzing deals in the pipeline, assessing their viability, and providing recommendations to the sales team. This includes evaluating the financial aspects, risk factors, and strategic fit of each deal. 

  • Identify opportunities for process optimization and automation to streamline revenue operations and enhance productivity. Lead cross-functional initiatives to implement process improvements and drive operational excellence. 

  • Define and track key performance indicators (KPIs) to measure the effectiveness of revenue operations initiatives. Regularly report on KPIs to senior leadership and provide insights on performance trends and areas for improvement. 

  • Create and own models for productivity and team planning, surfacing insights and recommendations to leadership.

  • Build and lead a high-performing revenue operations team. Provide coaching, guidance, and professional development opportunities to team members. Foster a culture of continuous learning and innovation. 

  • Lead roll-out of major sales changes such as new messaging and skills.

  • Collaborate with our FP&A team to take analysis of our revenue organization performance to the next level, as well as automate reporting.

  • Oversee compensation plans and commission payments for the revenue office.

  • Maintain and improve a systematic training program for on-boarding and up-skilling the Revenue Office 

Knowledge, Skills, and Abilities

  • Analytical aptitude and the ability to synthesize and apply insights for impact.

  • Experience In implementation and enforcement of sales methodologies. 

  • Established ability to drive operational improvements and to enhance sales and marketing results.

  • Strong written and verbal communication skills

  • Proven track record of resilience, tenacity, and a "get it done" attitude, thriving under pressure while staying focused on delivering results.

  • Solid Excel and PowerPoint experience required. 

  • Sound prioritization skills with a focus on impact 

  • Salesforce CRM experience strongly preferred.

  • Understanding of a SaaS business model preferred

 

Qualifications (Education and Certifications)

 

  • Bachelor's degree with a passion for analytics, sales, marketing and business

  • 10+ years of operations experience with 5+ years as a Revenue Operations/Sales Operations leader

  • 5+ years' experience managing team members in executing strategic initiatives.

 

 

 

Fusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, pregnancy, military service or discharge status, genetic information, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ApexLanguages
    • D3JSLibraries
    • ReactLibraries
    • Google AnalyticsAnalytics
    • PardotAnalytics
    • TrelloManagement
    • SalesforceManagement
    • SalesforceCRM

Location

You can't beat the location! Our building is connected to Oglivie Station and is across the street from the Madison St. exit of Union Station.

An Insider's view of Fusion Risk Management

How would you describe the company’s work-life balance?

Fusion puts its employees and their wellness at the forefront by providing several ways to help maintain a great work-life balance. My personal favorites have to be the flexible work schedule and Summer Fridays. With initiatives like Fusion Cares, I also have the option to spend up to 12 hours of work time giving back to the the community.

Riddhi

Sr. Solution Architect

What does your typical day look like?

My days involve collaborating with multiple teams on a variety of activities. One minute I will be designing features with our engineers, the next I might be developing our product roadmap with product management or advising our customers and implementation teams on using our platform. Every day brings new challenges and rewarding opportunities.

Alex

Technical Architect

How does the company support your career growth?

Fusion provided me with multiple opportunities to learn and cultivate new skills and continues to support my growth at a professional and personal level. Fusion offers a fun, dynamic environment, that has allowed me to explore challenging assignments to expand my skill set and play a pivotal role for the rapid growth of the company.

Ramya

Director of Technology Evangelism

How do you empower your team to be more creative?

Collaboration and team brainstorming sessions are key when it comes to empowering creativity. Open and transparent lines of communication with your teams provides them with the flexibility to share ideas and gather feedback on their projects. Lastly, always celebrate the wins, even if they are small.

Shannon

Vice President, Marketing

What’s the vibe like in the office?

Family-oriented. We take care of each other as family and truly show it on a daily. Your interests are our interests. There's always something to connect us.

Crystal

Project Manager

What are Fusion Risk Management Perks + Benefits

Fusion Risk Management Benefits Overview

In addition to the basics such as medical, dental, and vision insurance; FSA and HSA options; commuter benefits; and 401K matching with no vesting period, we also offer monthly partial cell phone reimbursements, a wellness program, and fitness subsidies, paid volunteer time, parental leave, and more! We also offer flexible scheduling and the ability to work remotely.

Our cultural and professional development groups are employee-led, voluntary workplace networks that help foster a culture of community, including three Employee resources groups (Black/African-American; LGBTQ+; and Women), a volunteer committee, and our social activities squad. Even while working remotely, we have maintained fostering connections through virtual events such as lunch n’ learns, happy hours, and live concerts.

We have given special options and offerings during the COVID-19 pandemic in 2020 including extra paid time off, educational resources for all employees, and parental subsidies.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Our Employee Resource Groups are voluntary workplace networks that are employee-led. They foster a diverse, inclusive workplace aligned with the organization's mission and values.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
We offer home office stipends for necessary office supplies in order to promote a more efficient at home workspace.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Paid industry certifications

Additional Perks + Benefits

We seek to foster a supportive and nurturing environment and are proud of our collaborative, open culture! As a fast-growing company, we are dedicated to growing with our employees and adapting to the evolving workplace.

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