Provides onsite and remote Windows desktop, helpdesk, hardware, network, server, printer, VPN, connectivity, and Microsoft 365 support. Responsibilities include troubleshooting, proactive system maintenance, backup solutions, user assistance, documentation, and general firewall and cloud platform support. The role requires strong Windows proficiency, technical problem-solving, organization, communication, and onsite availability in a hybrid full-time environment.
Xperteks is looking to hire an Windows/PC Help Desk Support
This is a Full-Time Hybrid position.
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site.
Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.
Must Be Experienced And Proficient In
Remote Software Technologies
VPN Connectivity and TCP/IP LAN Networks
General Network and Firewall troubleshooting
Windows Troubleshooting
Printer Troubleshooting
Microsoft 365 and Cloud other various cloud platforms
Critical Thinker
Organized
Ideal Candidates Should Be Able To
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide good communication skills and documentation
- Onsite support required
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
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- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
