The Sr Director will lead and collaborate with senior leaders, drive operational improvements, manage teams, and oversee client relationships, delivering results that exceed engagement objectives and promoting employee development.
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
Their talents and leadership instill passion and followership in clients, juniors, and management. So if you’re defined by ongoing progress—if you can lead teams, create solutions, and masterfully communicate on every level…If you’re a consummate professional, a prospective champion of Huron's core values, and an inspiration of confidence and trust… then you can and will—leave your mark on the future of professional services.
We see what’s possible in you and help you achieve it.
Qualifications:
- 10+ years’ experience in the information technology or consulting field
- 10+ years’ experience working with vendor solutions, vendors and partner sales and alliance leadership
- Strong client focus – ability to operate at prime customer contact level
- Demonstrated breadth and depth of operational service delivery management expertise, preferably in an international environment
- Demonstratable experience having designed and implemented significant productivity as well as customer satisfaction improvements
- Strong development focus – advocate of developing employees, teams and the business
- Significant experience leading and managing teams (including matrix management) within an operational service delivery or shared services environment
- Strong commercial and financial awareness, including monitoring, and coordination of budget ownership
- Experience in sourcing bids, from pre-sales to successful implementation, preferably in an international setting
- Thorough understanding of customer’s business and market sector with ability to leverage knowledge in anticipation of the evolving needs of customers
- Strong communicator at all levels
- Systems and IT literate
- Proven contract negotiations and supplier management experience
- Huron requires a Bachelor’s Degree in business, computer science or IT related field for this position
- Willingness to travel
Top Skills
It Solutions
Operational Service Delivery Systems
Vendor Solutions
Workday
Huron Chicago, Illinois, USA Office
550 W. Van Buren Street, Chicago, IL, United States, 60607
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