Customize and manage Zoho suite (CRM, Analytics, SalesIQ, Sign, Writer, Recruit, People, Inventory, Subscriptions), generate reports, prioritize team follow-ups, refine support processes, lead projects from vision to implementation, and provide data analysis and internal Zoho support.
This is a remote position.
* Zoho CRM Customization (Major Plus)
* Zoho Writer Customization
* Zoho Sign Customization
*Zoho Analytics Customization (Major Plus)
* Zoho Recruit
* Zoho People
* Zoho Inventory
* Zoho Subscriptions (Major Plus)
* Zoho SalesinBox
* Zoho SalesIQ Customization (Major Plus)
* Zoho report customization
* Generate Zoho reports
* Prioritize team follow up and action items
* Have flexible availability to accommodate the team schedules
* Refine internal company support process
* Experience with Zoho One with ALL apps is a major plus
* Other responsibilities as needed
Requirements
* Bachelor's Degree in Business Management, Business Administration, Finance or Computer Science, or related field
* Any Zoho Certifications or proven Course Trainings (Major Plus)
* Proven customization work
* Zoho Skills test will be given
* Strong project management skills, being able to manage complex projects, commitment to task completion, including figuring out processes and moving projects from vision to implementation
* Data analysis skills, both within and outside of Zoho
* Excellent computer skills, including proficiency in Microsoft Excel, multiple CRM platforms (especially ZOHO)
* Ability to work independently and as a member of a team and the management
* Well organized and highly self-motivated
* Must be highly detail oriented and have the ability to effectively multi-task
* Must have excellent management and leadership skills
* Extensive knowledge of the products and services offered by the company.
* Must be fluent in English speaking and writing. An aptitude test will be given
* Developing Standards
* Attention to Detail
* Confidentiality Agreement will be provided to sign and be notarized
* Thoroughness
Similar Jobs
Digital Media • Information Technology • News + Entertainment
Inbound telesales role selling Comcast Business services to small and mid-size businesses. Manage CRM pipeline, follow consultative sales process, meet quotas, promote bundled connectivity and voice solutions, handle longer sales cycles, provide product feedback, and deliver excellent customer experience. Must work variable schedules including nights and weekends.
Top Skills:
Advanced VoiceCRMExcelFiber NetworkingMobile Sales
Digital Media • Information Technology • News + Entertainment
Develop and execute territory strategy to acquire and manage mid-market and enterprise multi-location customers. Prospect, present, negotiate, and close complex Comcast Business solutions; build partnerships and maintain customer relationships to drive retention and revenue. Coordinate internal teams to ensure service delivery and maintain accurate sales records.
Top Skills:
Business ContinuityCustomer Premise EquipmentCybersecurityDisaster RecoveryEthernetLanLayer 1Layer 2Layer 3Man TechnologiesManaged Security SolutionsNetwork SecuritySdwanVoipVpnWanWdm
Digital Media • Information Technology • News + Entertainment
Lead enterprise customer retention strategy and operations for Business Customer Loyalty. Own retention KPIs (save rate, churn reduction, revenue preservation), manage multi-layer call center teams, optimize offers and processes, drive coaching and quality programs, partner cross-functionally to resolve complex cases, and support budgeting and staffing to improve long-term customer retention.
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

