Top Customer Success & Experience Jobs in Chicago, IL

Manage low to moderate complexity commercial claims, ensuring customer satisfaction, complying with regulations, and assessing coverage and liabilities through effective communication and documentation.

Handles customer calls and emails regarding billing/policy status. Conducts collections, reconciles financial data, and resolves disputes.

Manage complex litigation claims with high exposure, ensuring customer service excellence while investigating and resolving coverage disputes. Coordinate effectively with internal and external partners.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

Join the Marine Claims Team at CNA to handle a variety of marine claims, ensuring compliance with policy coverages while managing investigations, negotiations, and settlements. Collaborate with internal and external stakeholders for effective resolution and present findings to management.

The Claims Regulatory Sr Consultant ensures compliance with regulations for claims, develops regulatory resources, and supports the Claim organization in responding to regulatory inquiries.

Manage complex commercial claims, oversee investigations, negotiate settlements, and coordinate recovery efforts while adhering to company protocols and customer service standards.

The Warranty Underwriter/Account Manager manages a portfolio of warranty clients, focusing on revenue growth, relationship management, and underwriting solutions.