Top Customer Success & Experience Jobs in Chicago, IL

The Inbound Marketing Lead Specialist qualifies sales leads, assists customers with inquiries, builds relationships, promotes products, and resolves issues while managing multiple systems and applications.

The Customer Engagement Specialist collaborates with RSMs and Inside Sales to manage quotes, change orders, and RMAs, maintaining customer relationships and achieving business targets.

As an intern, support customer journey optimization by mapping customer experiences, identifying gaps, and coordinating with various teams to enhance user engagement.

The Sr. Presales Business Manager oversees the presale process for public safety solutions, ensuring accurate proposals, coordinating teams, and driving projects to completion while managing profitability goals.

The PremierOne Records Application Specialist manages customer needs for MSI applications by documenting processes, implementing systems, troubleshooting issues, and providing training.

The APX Next Customer Success Advocate acts as a strategic partner for U.S. Government clients, ensuring the full adoption and satisfaction of public safety software. Responsibilities include relationship management, operational excellence, account leadership, and technical advocacy to enhance user experience and product value.

The Customer Training Specialist will deliver training sessions on technical and user solutions, develop training material, measure effectiveness, and ensure effective knowledge transfer to various audiences.

The Customer Success Advocate at Motorola Solutions ensures product adoption and satisfaction by building relationships with clients, advocating for their needs, and managing account strategy to drive value and retention.

Manage deployment of Motorola public safety software by conducting operational assessments, configuring COTS applications, leading UAT and training, redesigning business processes, and coordinating between customers and internal engineering and project teams to ensure timely, scoped deliveries.

The Professional Services Specialist leads Avigilon Alta deployments, supports sales teams, provides technical training, and manages complex system integrations and troubleshooting.