Top Customer Success & Experience Jobs in Chicago, IL

Provide post-sales customer support for the MSI Flex Computer Aided Dispatch solution, answering technical questions and resolving issues in Windows and Linux environments while ensuring high user satisfaction.

Provide exceptional B2B support by troubleshooting technical issues and managing customer requests efficiently. Collaborate with partners and promote process improvements.

The VS&A Sales Engineering Intern will support sales teams by identifying technical needs, creating system designs, and developing technical resources and presentations, while enhancing product knowledge and customer communication.

The Experience Center Technologist will support customer engagements by managing technology demonstrations, providing technical training, and ensuring communication between teams.

The Video Editor Intern will craft visual stories through video and design, collaborate with teams, and manage projects while adhering to brand standards.

The Customer Success Manager will drive customer satisfaction and retention, develop tailored success plans, and build long-term relationships with clients.

The intern will co-facilitate workshops on AI training, collaborate on content development, analyze feedback, maintain learning paths, and assist with reporting.

As a Knowledge Management Intern, you'll assist in developing and maintaining knowledge management systems, optimize customer support processes, and create training resources while collaborating with various teams.

Assist in developing and managing business processes and systems, collaborate with teams, support customer service, and improve procedures.

The UX Research Intern will conduct research for public safety and commercial customers, collaborating with researchers and designers to create meaningful user experiences based on insights from user behavior and needs.