Top Customer Success & Experience Jobs in Chicago, IL

The Customer Success Advocate manages customer portfolios, drives product adoption, identifies risks, and supports customer engagement and workflow optimization. Success is measured by adoption, retention, and customer advocacy.

The Customer Training Specialist will deliver training sessions on technical and user solutions, develop training material, measure effectiveness, and ensure effective knowledge transfer to various audiences.

Manage deployment of Motorola public safety software by conducting operational assessments, configuring COTS applications, leading UAT and training, redesigning business processes, and coordinating between customers and internal engineering and project teams to ensure timely, scoped deliveries.

The Technical Training Consultant will assess customer training needs, provide training consultation, manage post-sale training implementations, and collaborate across departments to ensure effective training delivery.

As a Scaled Customer Success Associate, you will manage a high-volume portfolio, ensuring customer satisfaction through data analysis and digital outreach, while creating resources and maintaining community engagement.

The PremierOne Records Application Specialist manages customer needs for MSI applications by documenting processes, implementing systems, troubleshooting issues, and providing training.

The APX Next Customer Success Advocate acts as a strategic partner for U.S. Government clients, ensuring the full adoption and satisfaction of public safety software. Responsibilities include relationship management, operational excellence, account leadership, and technical advocacy to enhance user experience and product value.