Top Customer Success & Experience Jobs in Chicago, IL

Lead AI strategy and agent development, partnering with customer success teams to enhance clinical workflows and promote AI innovations. Responsibilities include architecting AI systems, managing projects, and presenting outcomes to executives.

The Senior Alliance Manager will cultivate partnerships with life sciences companies, ensuring value and satisfaction through collaboration and execution of agreements. Responsibilities include developing relationships, leading meetings, tracking milestones, and managing operations for clients.

The Customer & Strategy Operations Associate supports Customer Success by analyzing data, developing dashboards, ensuring data integrity, and providing operational insights.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

Lead and mentor a regional customer success team to drive client retention, onboarding, and growth. Collaborate with sales and clinical teams to promote Tempus products, optimize workflows and EMR ordering, analyze retention opportunities, provide on-site support, and improve customer experience through process improvements and competitive feedback.

The Regional Account Manager will lead a team, expand client relationships, ensure satisfaction, and drive account growth through collaboration with sales and customer success teams.