Top Customer Success & Experience Jobs in Chicago, IL

The Dealer Success Manager supports auto dealers by enhancing product adoption, driving sales strategies, providing training, and maintaining relationships within the Capital One Sales Process, with significant travel requirements.

The Senior Director of Network Compliance leads risk management for Capital One’s network and merchant business, ensuring compliance with regulations and guiding business policies. They develop expert-level understanding of compliance risks, collaborate with various teams, mentor a compliance advisory team, and prepare for regulatory exams, all while maintaining strong relationships with stakeholders.

The Senior Business Analyst will analyze business challenges, support product strategies, and lead efforts to improve performance and profitability across Capital One's Global Payment Network.

Lead a team of Instructional Designers to create custom learning strategies, analyze needs, and deliver engaging learning experiences while ensuring alignment with business objectives.

The Flex Relationship Manager will cultivate relationships with dealerships, support sales managers, and provide high-level customer service within Capital One's Auto Finance business.

The Relationship Manager will cultivate relationships with dealerships, provide exceptional customer service, guide underwriting and funding, and analyze territory production goals.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.