Leads enterprise partner support across U.S. and Canadian markets, managing leaders and client-facing teams serving payment network participants. Responsibilities include improving operational readiness, strengthening support models, enabling partners, overseeing onboarding and relationship management, and delivering operational excellence. Requires extensive client support or account management experience in payments, fintech, or financial services, along with significant people leadership experience.

The Senior Risk Associate will support risk management for the Upmarket and Discover Card segments, executing activities and collaborating with stakeholders while developing risk transparency through analytics.

The Dispute Analytics Representative monitors and analyzes dispute volumes, identifies trends, collaborates with partners, and compiles reports to improve dispute management.