Top Customer Success & Experience Jobs in Chicago, IL

The Relationship Manager will cultivate relationships with dealerships, provide exceptional customer service, guide underwriting and funding, and analyze territory production goals.

The Lead Account Executive manages operational support for business partners, overseeing onboarding, training, and resolving escalated issues while driving operational improvements.

The AML Sr Investigator II SME will conduct investigations, improve processes, mentor colleagues, and collaborate across departments to manage AML risks.

The Senior Business Analyst will analyze business challenges, support product strategies, and lead efforts to improve performance and profitability across Capital One's Global Payment Network.

The Principal Risk Specialist will manage data integrity for change governance, support program leaders, conduct quality checks, and improve processes. Strong communication and quality assurance skills are essential for this role.

The Anti-Money Laundering Sr. Investigator conducts investigations into suspicious activities, reviews regulations, and supports AML processes with a focus on risk awareness and compliance.

The AML Sr. Investigator I is responsible for conducting suspicious activity investigations, filing compliance reports, and collaborating with management on AML processes. The role requires analyzing risks and supporting team functions.

As a Dealer Success Manager, you will partner with auto dealers, support sales strategies for the Navigator Platform, and ensure customer adoption and retention through training and strategic consultations.

Manage client portfolios focusing on retention and growth, analyze business spending, and build relationships to serve as a trusted advisor.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.