Top Customer Success & Experience Jobs in Chicago, IL

The Director of Customer Care Operations will lead a large team, enhance customer satisfaction and operational efficiency, and develop high-performing teams aligned with global goals.

As the Manager of Account Management, you'll lead a team, foster client relationships, drive sales strategies, and enhance team performance through mentorship and training.

The Travel Fulfillment Support Advisor is responsible for fulfilling travel requests, communicating with vendors, and managing customer satisfaction through effective teamwork and service.

The Account Management Support Specialist will manage customer inquiries, drive retention and growth, support Account Managers, and help improve processes.

As a Senior Business Travel Consultant, you will manage travel bookings, provide customer support, ensure client satisfaction, and mentor junior team members, all while utilizing your GDS expertise.

As a Travel Support Agent, you will assist B2B customers with travel bookings using Amadeus, resolve issues, and ensure high satisfaction standards.

The Account Manager will manage a portfolio of SMB accounts, enhance customer engagement, identify growth opportunities, and ensure customer satisfaction through effective communication and problem-solving.

As a Customer Care Travel Advisor, you'll assist clients with travel needs through various communication channels and ensure high customer satisfaction while managing bookings and maintaining accurate customer data.

The Implementation Specialist will onboard clients onto the AmTrav platform, providing administrative, technical, and training support. Responsibilities include managing client configurations, coordinating training sessions, and ensuring user readiness for effective platform use.

The Account Management Support Specialist will manage customer inquiries, drive proactive retention and growth, support operational tasks, and help scale the AM function for unmanaged customers.