Top Edtech Customer Success & Experience Jobs in Chicago, IL

Edit and produce educational talking-head videos for YouTube, ensuring high quality and meeting volume expectations of 3-5 videos per week.

Join Publishing.com’s future support team focused on customer and student success. Roles involve problem-solving and providing guidance in a remote setting.

The Implementation Manager leads the design and implementation of solutions for school districts, manages complex projects, and fosters stakeholder alignment to drive change.

Lead the Customer Success team, design strategies, oversee onboarding and retention, and drive customer advocacy to ensure value for early childhood education partners.

The Sales Executive will manage client accounts, lead renewals, support onboarding, and identify upsell opportunities while collaborating with various teams.

As a Bot Strategist, you'll enhance AI-driven bots to improve user support, collaborating cross-functionally and optimizing bot performance metrics.

The Student Advisor provides high-quality customer service by supporting students via phone and email. Responsibilities include managing tasks efficiently, resolving issues, and building rapport with students.

The Senior Director of University Partner Success leads the partnerships team, develops strategies for partner outcomes, and manages senior university relationships to ensure success and growth through EdVisorly's platform.

The Associate Director will design digital learning programs for the SAT Suite, develop interactive training materials, and collaborate with stakeholders on content accuracy and delivery.

The Instructional Designer I produces high-quality online courses, manages course development activities, and collaborates within a team to enhance innovative educational solutions.